River Valley Inn & Suites (Extended Stay)

Scam artists with the deposit. I used regularly a couple towels and slept in the bed. The Inn only returned 63 out of 100 dollars claiming everything I touched was stained and tried to get me to pay for regularly used handcloths and bedding. I had to dispute with my credit card company to resolve. Scam artists don't stay here, the management intends to steal your deposit. Deposit Scam.

This is the worst hotel I've ever stayed in. When I first went to check in the attendant informed me that they requirea $100 cash deposit upon check in and that "I will get it back at checkout as long as nothing is broken or missing from the room.". I paid it and got the key. They never told me what building my room was in so I had to wonder around until found. Then once i entered the room I was instantly taken back because the room was not clean at all, trash everywhere and a pair of dirty shorts made up in the bed. Also there are no phones in the rooms so I had to walk back up to the office to inform them of the error. I was very nice about it and was told... "ummmm, I don't know what to tell you so you can just tell someone about it in the morning." They refused to even offer to clean i

Rooms were nice. Staff was friendly the area is great lots of places around to eat. Price was great will definitely be coming back.

This hotel is a complete "NO NO". Roaches, I suspect bed bugs, incorrect paperwork information, improper work attire, lack of staff, insufficient interior and exterior work and finishing, mold growth; I would not be surprised by dry rot or decaying wood portions.

Positive: Leaving the BEDBUGS! Expected to get a refund. Not! Bad business! On top of that, they kept $5 for a stained washcloth. Dirt washes out. I had to wipe down some things they should have. Negative: The fact that they did not refund my room & kept $5 of my deposit . Found a used bar of soap in shower. The room felt dirty.