River Valley Inn & Suites (Extended Stay)

Fort Smith, AR · Hotel

Rating
2.9/5
★★★☆☆ 2.9
Reviews
20
Rank in Fort Smith
#22
of 50 hotels
City Percentile
20%
rating percentile
Address
River Valley Inn & Suites (Extended Stay), 5103 Towson Ave, Fort Smith, AR 72901
Phone
(479) 646-2931

River Valley Inn & Suites (Extended Stay) is a hotel located in Fort Smith, AR. It is one of 50 hotels listed in Fort Smith. Its 2.9-star rating is slightly below the Fort Smith city average of 3.8 stars. There are 10 photos associated with this location.

Customer Reviews

★☆☆☆☆ 1.0 Jeremy · Jan 2026

Scam artists with the deposit. I used regularly a couple towels and slept in the bed. The Inn only returned 63 out of 100 dollars claiming everything I touched was stained and tried to get me to pay for regularly used handcloths and bedding. I had to dispute with my credit card company to resolve. Scam artists don't stay here, the management intends to steal your deposit. Deposit Scam.

Trip.com Member · Jun 2025

This is the worst hotel I've ever stayed in. When I first went to check in the attendant informed me that they requirea $100 cash deposit upon check in and that "I will get it back at checkout as long as nothing is broken or missing from the room.". I paid it and got the key. They never told me what building my room was in so I had to wonder around until found. Then once i entered the room I was instantly taken back because the room was not clean at all, trash everywhere and a pair of dirty shorts made up in the bed. Also there are no phones in the rooms so I had to walk back up to the office to inform them of the error. I was very nice about it and was told... "ummmm, I don't know what to tell you so you can just tell someone about it in the morning." They refused to even offer to clean i

★★★★★ 5.0 Faith Sanders · Dec 2025

Rooms were nice. Staff was friendly the area is great lots of places around to eat. Price was great will definitely be coming back.

★☆☆☆☆ 1.0 Ivory Lynch · Dec 2025

This hotel is a complete "NO NO". Roaches, I suspect bed bugs, incorrect paperwork information, improper work attire, lack of staff, insufficient interior and exterior work and finishing, mold growth; I would not be surprised by dry rot or decaying wood portions.

"" · Jun 2025

Positive: Leaving the BEDBUGS! Expected to get a refund. Not! Bad business! On top of that, they kept $5 for a stained washcloth. Dirt washes out. I had to wipe down some things they should have. Negative: The fact that they did not refund my room & kept $5 of my deposit . Found a used bar of soap in shower. The room felt dirty.

Services

Hotel

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This listing is informational. Contact the business directly to verify credentials, services, and availability.