Residence Inn by Marriott Salisbury

Unexpected Stay as a Walk in. Lost Power at home, No HEAT. Manager at the Front Desk Signed me right in !!!!!!! Superior Customer Service. Thank Goodness as my Home was unliveable @ 34°. My Room was great, just like mini Apt. 😀Thanks again to Both Ladies Checking me in and Out. Mngr Checking me OUT, went outside and chipped away the huge iceberg in front of my car so I could leave me, as The Maintenance person plowed all the parked Cars in.

Positive: Staff was polite and helpful. Replace the iron in the room, maintenance preson was quick to check the issue with the tv and gave explanation about the disc reception at times. He went out his way to get ice for me. Negative: The furniture and kitchenette was dated, missing knobs on cabinets, sofa sagged in the middle not comfortable to sit on, the mattress on the bed was uncomfortable made it hard to sleep, tv in the sitting room reception would go in and out, no ice maker

My experience at the Residents Inn has been amazing overall from the time I booked my room to talking to the staff on the phone. It matched in person, the young man at the desk went out his way to accommodate me and my family. The young lady also went out her way to make sure we was okay and had everything we needed, as far as recommending food and activity places. i was very please with this hotel and staff and I am looking forward to coming back.

We had a very nice stay in Salisbury. We stayed for one night and it was a weekend. The hotel was quiet, but both Tamiya and Tanisha made us feel at home. They were so welcoming when we first arrived and so accommodating. They went above and beyond to make sure everything was up to our liking. They are the nicest people. Thank you so much for making our stay extra special.

I wanted to give a special shout-out to the front desk team at the Residence Inn in Salisbury, MD, today (11/25/25). The ladies who checked me in, whose names I believe start with T and D, provided outstanding service. I was greeted with warmth and offered multiple perks, including a fun wheel spin for extra points! This positive start was compounded by the fact that my room was ready, which was a pleasant surprise since I was slightly early for check-in. Room Details: I stayed in an Executive Suite. While the room is comfortable, it does feel a bit dated and could benefit from a remodel. The couch is comfy, I LOVE the fireplace, and there was a cute little towel animal waiting on my bed! As a frequent traveler, exceptional service is paramount, and the staff here certainly delivered.