Residence Inn by Marriott Philadelphia Great Valley/Malvern

Me, my boyfriend and his daughter had severe water damage at our house and were put out of our house for 3 months and decided to stay at the residence inn in malvern and we had other things happening with our cars and all the things lol but the staff at the hotel was a shining light in our biggest most stressful moments…they were super accommodating and super nice! Everyone from management to front desk to kitchen staff in the mornings and maintenance…anyone I came encounter with was wonderful! I can’t say nicer things about this place…the room was exactly what we needed..it was clean and comfortable

Positive: "" Negative: The room had mold, the carpet was wet.the staff were rude. No housekeeping at all not even towels. The pool was cold and dirty water

This is the best hotel with the FRIENDLIEST staff. Will treat you like family. I would not recommend anywhere else in the PHL area for an extended stay.|Great value, clean, excellent and quiet + convenient location, has all the amenities.

I stayed here for one night as a result of a very bad sequence of events. There was an issue with my door, which was not ideal given the day I'd had. But the woman working night shift January 19th into 20th, I believe her name was Taleiah (sorry if spelled wrong) was an absolute angel and got my door opened and sorted out for me. The hotel was clean and I hope to stay here again in the future under better circumstances.

Nice rooms overall, decent layout and space.. Bed/mattress is hard and the room smelled damp.. but they had a decent supply of kitchen tools and such (not that we used them)... Breakfast was pretty simple, but decent, the waffles (make your own Belgian) are good ... The shower water pressure is not good...more trickle like and the kitchen sink drained really slow.. We got the Longwood Garden package, the person at the desk didn't know what to do so she had us call back after the manager got there at 11pm, then when we called they said they couldn't do it and we had to call back in the morning. The guy in the morning took care of us though after a little bit of a wait. Pool is quite cold, ended up not getting in due to that...looks nice tho..