Red Roof Inn Allentown South

Found this place while driving to ME. Booked a non refundable room for the night through a 3rd party app. Got to the place. It is a little out of the way, with not much around it. So if you need anything, get it on the way to the place. Went to check in, was told they needed a CC for deposit, went to hand it to her, she said put it in the card reader. They were charging me a 100 doller deposit. I asked and she said yes they were charging me. I asked when I would get it back. The typical 3 to 5 business days. I travel for a living and I usually have to give a card for security, but I have only been charged in LA. Sometimes I.dont have 100 bucks to give to some corporation for a week a more. This time luckily I did. So if you book the room for a very good price, just remember, it'

I booked a smoking room which I found odd because I thought it was non smoking for the whole property. Nevertheless I paid extra just so I could vape comfortably. I get there and there are signs everywhere about the fees in you smoke so I ask the front desk man and he just keeps saying it’s non smoking and I was like okay but how did I just pay extra for a smoking room then. I asked what can we do about the extra money I spent. The front desk didn’t care. I would not recommend mostly because none of the staff have been nice so far and the booking person on the phone clearly did not know that it was non smoking place.

Positive: Nothing stands out about liking anything about thishotel. Negative: The front staff check in. Wow. Rude. Continuously (over talked) about smoking in the room or hotel. I do not smoke. Forced to sign 2 waivers about not smoking. Seriously? Staff kept pushing papers at me. Lobby was dirty and hotel had a very odd stench.

5 star overall for the hospitality and cleanliness! You’re allowed pets here for the cheapest fee I’ve found. They work with you, and when you build a relationship with them they truly treat you like family. They are so big on cleanliness, I’ve stayed here time and time again and I’ve NEVER had a problem with the rooms being unkept. They always smell so good when u walk in, linen is fresh and clean, the floors are freshly swept and mopped, and the bathrooms are always up to par. They have a vending machine downstairs that always is stocked with refreshments and snacks. And the location is amazing! It’s on a nice side of town, tucked away right by the highway and off of Lehigh street that’s full of stores for shopping, groceries, etc. we stay here every time we’re in town because of how swe

The room was great. Some of the staff could be a little better with their customer service communication skills. Otherwise, the stay was okay.