Red Lion Hotel Gillette
Gillette, WY · Hotel
- Address
- Red Lion Hotel Gillette, 2009 S Douglas Hwy, Gillette, WY 82718
- Phone
- (307) 686-3000
- Website
- www.sonesta.com/red-lion-hotels/wy/gillette/red-lion-hotel-gillette?utm_source=google&utm_medium=organic&utm_campaign=gmb
Red Lion Hotel Gillette is a hotel located in Gillette, WY. It is one of 32 hotels listed in Gillette. Its 2.6-star rating is slightly below the Gillette city average of 3.8 stars. It ranks #20 of 32 hotels in Gillette. There are 10 photos associated with this location.
Customer Reviews
Positive: The Manager and lady working tolhe desk were polite and apologized for the situation. Negative: Had a smell, bad on the elevator. Towels and cones on the floor in the hallway at 1 am Just terrible condition, no way this is even close to a 3 star Hotel. It looks like they are maybe starting renovations. It has potential but definitely not there yet.
The room I was given was 85 degrees..what was considered AC was already on to the max. I called the front desk and told them and I was told maintenance would come take a look. Waited an hour .. no maintenance ever came. Waited for 20 min for the front desk staff to ask if I could switch rooms. Said no rooms were available as they were full. Literally no one was in the parking lot. Met 5 people at the front desk wanting to switch room as well because of other issues. The girl at the front desk told them as well they didn’t have any other room.. go on the website and they have at least 5 rooms available at said price.. asked for a refund and went elsewhere. I like cheap but this is scraping the barrel. Not good service the girl was young and didn’t even try to find me a solution. The guys in
If you are looking for an upgrade to a Days Inn, Super 8 or Motel 6, stick to those instead. This place needs some serious updates. Rooms were dark. Rust on bathroom ceiling tiles. Wiped down, NOT sanitized, bathroom. Not clean behind the toilet or behind the door. Shower faucet- Cold was Hot. Hot was Cold. Neighbors bathroom toilet was low like you would find in a grade school. No soap in the showers. The bodywash, shampoo and conditioner pumps were empty and broken. Doors to balconies - some stayed open, some did not. Lights were burnt out and had scorch marks on the light shade. Carpet needed a DEEP clean. Pool was Ice Cold. Nightclub next door looked scary- we didn't go in. TV Remote batteries were dead and we couldn't change them. Hair dryers in both rooms were dead. Breakfast was oka
Used to be a Ramada Inn based on the wifi. Quiet and close to the highway, so it's good if you are travelling. Room was clean, bed very comfy. Only downside is there was a backdoor into the room on my second stay that I didn't notice until after I'd dropped my stuff in the room, went for dinner and then got back. That whole time the backdoor into the room was unlocked. Sure it was an oversight, but leaving that door unlocked between room occupants could create a safety (and thievery) issue. Also, when house keeping came around at 9am the morning of checkout, they were knocking on that backdoor, not the main room entry door. Also, 9am was a little early for housekeeping to be knocking even on checkout day-10 or 10:30am would make more sense, especially if it's just a subtle nudge to make
The layout is different from the newest motels, and it seemed a tad dark inside, the room was great, king bed. Very quiet. The breakfast was much better than more expensive hotels. I will stay again when in Gillette.
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.