Red Lion Hotel Charlotte Airport

Bait and switch. Beware. We stayed here in Feb 2026. Their van was broken and didn't pick us up at the airport, so we paid $40 for a cab ride and motel wouldn't give us a credit. The next morning there was no coffee ("supplier issues") and no breakfast ("restaurant being renovated"). Rooms are dark and old. No manager on site to approve a credit or help with these issues. Find something better for your money.

I arrived at the hotel from the airport late at midnight. The hotel is quite large, but they only have two elevators, and my room is located very far from them. I had to walk a long distance while carrying my luggage to reach my room. Once I got there, the room key didn’t work, so I had to go back downstairs with my bags to inform the front desk. A staff member came up to provide me with a manual key, as he could not open the door himself. I asked him for a new room key because I wanted to go downstairs to find something to eat, as I hadn’t had dinner yet. He mentioned he would return shortly with another key, but I felt uneasy being alone in the room, especially since it seemed like not many guests were staying at the hotel.

I love checking in to red lion with ms Verna!! She is the sweetest. I always feel welcomed and she always goes above and beyond to make sure me and my kids are comfortable! She definitely needs a raise!! Comfy beds and clean rooms

The room was NOT clean and the bathroom was disgusting. Also there were roaches in people's room. I didn't sleep a wink because it was nasty. But American Airlines paid for everything so I guess it was better than nothing...but I wouldn't spend my money there.

Great location, right by the interstate and main roads in Charlotte. Quiet, free parking, and close to other businesses and restaurants. Older rooms but clean and spacious. I only had one concern and that was the lamp shade. Gotta check the small details when cleaning. I sat it on the floor and kept it moving. Would stay here again, very affordable.