Ramada Plaza by Wyndham Hagerstown

Absolutely horrible experience. Thankfully we were only there overnight. In the tub not only was there a long hair hanging from the water spout, but there were little hairs on the edge of the tub. Wooden flooring is not a good idea in a hotel room, unfortunately I fell getting out of bed and couldn't get up because I couldn't get traction on the wood flooring. I ended up literally sleeping on the floor until I had gained some strength to use the chair to help me stand. My brother lost money in the vending machine and was basically told nothing we can do, you have to call the # on the machine. Serious maintenance needs to be done on the rooms. We thought being a Ramada that it would be a decent hotel, needless to say it wasn't. Waterfall sink in the bathroom doesn't make up for shoddy conti

I am very mixed on this hotel. Pros: 1.) The front desk was extremely nice. 2.) The beds were decently comfortable. My wife disagreed but I thought it was fine. 3.) The room was quiet 4.) The location is really good and accessible. 5.) They gave us a free bottle of sanitizer and had multiple sanitizer stations which is very appreciated 👍 Cons: 1.) The room was not very clean. Found multiple hairs in the bathroom and overall didn't look like it was touched. 2.) The breakfast was the saddest thing I have ever seen. Nothing was stored correctly. The milk was in a bowl with ice and nothing was stored at the right temperature. Everything looked as if it had been sitting out for days. We didn't even take any of the free breakfast due to how sad it looked. 3.) The hotel had a terrible s

The hotel and the service are pretty good. The room was clean as well as the shower. The staff at the front desk was very friendly and helpful with suggestions for food. The location is the only issue. It’s nestled back off the road and it’s like a maze navigating to it. The hotel has a nice restaurant. Can’t remember but it was good.

My husband and I were there on Friday, Sept. 10. We absolutely do not understand the negative reviews about this place. It is an older hotel but kept up nicely. Check in staff was extremely friendly, professional and prompt. Our room was clean, comfortable and the bathroom was spic and span. (my personal standard). The reason for a 4 was the breakfast was nice, however could have been refreshed a bit sooner than was. Some hot things were quite cool and cold fruit all but gone and tepid. Not a huge deal at all. Staff members were more than happy to accommodate. As nearly everywhere, employees are stretched as they were not fully staffed. We would definitely stay there again and recommend. Thanks very much.

The hotel is in a great location, close to restaurants and stores. The room, bathroom and linens were clean and the bed was comfortable. The air conditioner unit was not functioning properly. The fan continued to blow even after the unit was turned off. It triggered my husband sinuses all night and he didn't sleep well. The staff was friendly. I was fine until check out when I was charged a fee because we were accused of smoking in the room. I had to debate with management that we never smoked in the room. The manager went on to tell me the room smelled of marijuana and they found cigar packs in the trash. I explained that I didn't care what they found in the trash no smoking occured in the room. My husband smokes heavy and he smoked in his truck and our clothes may smell of smoke but if w