Ramada by Wyndham Houston Intercontinental Airport East

Absolutely horrible experience. The shuttle schedule was awful. When we finally got one, it was a safety hazard. Where the seat belt was stored to be, was a sharp metal piece that cut my son’s knee when he went to get in his seat. Shuttle driver drove like a bat out of hell. The lobby had a terrible smell. The entire experience was terrible.

Stayed here during a winter storm warning. I stayed two nights. I got here the first night and the front desk staff was friendly and quick. My first room smelled like wet towels (mold) and I asked for a different room and it was no issue and the next room was better, no smell. This entire hotel is outdated and needs renovations or upgrades in a lot of areas. The bed was clean but the springs were worn as I could feel and hear them every time I climbed in. Breakfast was not free ($7.99 buffet style) There weren’t many options but the lady working was so amazing & attentive even though she was the only one there. Dinner was good, once again only one guy working but he was hustling! Good job to him. My bolognese took about 45 minutes to come out but it was worth it as it was delish. Overall,

My flight got cancelled and I chose to stay near the airport for picking up rebooked flight next day. Guys you have to admit that Ramada is high 2 stars and low 3 stars, so dont expect the fancy condition like other 3 stars at other area. Positive: offer shuttle, nice staff, comfy bed, Dove soap production, strong water pressure, cleaned as acceptable level short stay. Concerned to admit: Room is outdated due to long time location. At night there was some sounds from somewhere that make a little creepy feelings. Bath-tub slow water digest. Conclusion: If you want a short stay facility closed to the airport with reasonable price - this one is for you. If you want couple days to enjoy your vacation, you might want to find different area. Thank you for all support!

The worst stay I've had in a hotel for years. It's started in the evening with the night manager not greeting me and just working in the back when I'm trying to check in. I reminded her I was waiting after 10 minutes and got the response she was busy. No one else there. Took 20 min to get my key. Open the door to my room with a dying cockroach right there. Went back to get my room replaced. Another wait, asked for a higher floor to get away from  what happened and she put me 3 doors down. The service is terrible here. Spend a bit more and buy some respect from another hotel in the area. This place looks and feels like a dump.

The drug smell got all in my room, housekeeping friendly but do half of a job and poor customer service from a guy there that was older grey hair and glasses. The rooms are outdated and rusty. Not a good hotel. Find something better. Had to come here from the weather. Horrible stay. Someone had the keys to my room not safe! Shower was cold, no hot water. Drinks and food was expensive. Shuttle took too long but, when it finally got there it was a nice ride and shuttle customer service was friendly. If I got a better room I would do it again and no drug smell. Weed was definitely in the air and clouded my room up with a musty smell. Is if they banned that, I will consider to come back . Internet did work perfectly, Tvs are nice and the Roku services were great. Watch YouTube etc. Fridge was