Radisson Hotel Charlotte Airport

The photos do not match the actual hotel. Not in a good part of town where homeless wander the street looking for handouts. Beds were extremely firm with undersized pillows. The hearing and air never kept an even temperature. The water pressure in the shower was woeful. You need to be let in to the 24 hour fitness center be staff. An everlasting smell of cannabis throughout the hotel. I was alone but would have left if I had my family with me.

Do not book this hotel!!! I booked as a package deal on Priceline, and typically Radisson hotels are nice. NOT THIS ONE!! From the hotel staff to the atmosphere… I knew to be prepared. There was a homeless camp at the end of the road, fire truck there at 1am, suspicious activity all weekend. Let’s just say, I’m glad I decided to check my pewpew in my checked bag and carry while I was there. Room was not clean. Kept my do not disturb on my door and made sure no one went in my room the few times I had to leave. Will never stay there again and I don’t recommend anyone else saying there.

There are a number of reasons. First the entrance is not very distinguishable as there is another, different branded, hotel in front of this hotel. The front desk person was on a personal call and put them on hold after a few minutes of working with me. The room did not have the heat on even though it was in the lower 50 degrees out side. There were no hangers in the room, only 3 full size towels. and no additional blankets. There was no information on the wi-fi and like wise regarding the TV. The most troubling aspect was that the 'curtains' were not sufficient to block out the parking lot lights, we had to put pillows up in the window. The bathroom off the lobby was disturbing not clean. I have been a choice hotel devotee for many years and this is by far the worst hotel I have stayed at

Stayed in Feb 2026. Their van was broken and didn't pick us up at the airport, so we paid $40 for a cab ride; motel wouldn't give us a credit. The next morning there was no coffee ("supplier issues") and no breakfast ("restaurant being renovated"). There was no manager on site to approve a credit or help fix these issues. (for example, go to the grocery store and buy coffee for the lobby). I asked the clerk at Raddison to have the manager call me. No call. No credit issued for services not provided.

Positive: The staff at front desk. He kindly submitted a refund with no charge. The charge is still pending on my card. Negative: The hotel is in a very sketchy area. A lot of homeless people. Felt unsafe. The room was filthy. Would not recommend at all especially if your a woman alone