Quality Inn & Suites

We stayed here needing a simple, no-frills place for the night. This property is set up motel-style with exterior doors, which wasn’t an issue for us but is something to be aware of when booking. The room smelled clean on arrival and overall cleanliness was acceptable. The beds were comfortable, the pillows supportive, and we appreciated having a microwave and a larger mini fridge for drinks and snacks. However, the room is not very soundproof. We could clearly hear sirens from the road and other guests outside during the night. The fire alarm also went off during our stay for about 10 minutes before the fire department arrived and turned it off. Everything was fine, but it was disruptive. The shower was the biggest drawback. The hot water took several minutes to warm up, and water press

The first few times was great. I don’t know if you changed the house keepers but the ones now don’t clean good at all. I was in a room but had to change cause I killed 3 roaches just in 5 minutes. The other one hair all in the bathroom I cleaned it myself. It’s not comfortable like it use to be. The lady that checked me in was very friendly and nice.

This hotel is terrible - I never write reviews BUT I had too. We are Diamond members of Choice Hotels and this one I will leave a review on every platform I can. My husband travels with our crew when they go out of town. A night at the hotel, the guys were sitting outside...no music, at 7pm, just TALKING and the front desk called the police THE POLICE. Absolutely no reason for it at all, there are crack dealers that LIVE at this hotel, we've seen them....and they stay there - but we were talking and the police were called. The front desk is AWFUL and very rude. I will never take my business back there...they just lost about 75 room nights this year.

Staff is great. The lady that makes the morning breakfast is very nice and helpful, always has a nice thing to say to those who seek a conversation. The breakfasts are always good (unless mother nature puts down ice and snow.....then your on your own to make a simple breakfast in the kitchen area, cereal, oatmeal, grits and yogurts, coffee and juice).

No hot water, no fridge, power off and on during the day, no phone except to dail office. Requested for refund (partial), maybe 2 extra nights on the hotel, discount for lack of operational items and was declined since it was booked through 3rd party. Also, front desk lady said we have be an instructed to say our hot water is not the proper size.Therefore , you have to let the water charge back up in the water heater before taking a shower on acceptable by far. That's surely what you want to tell your paying customers. Would you pay for the room if it was you? I doubt it thinking about things be respectful of others better business is needed from this place for sure Ok then, do business like that if you like, but I have disputed the entire hotel charges and reported to the BBB