President Abraham Lincoln Springfield - a DoubleTree by Hilton Hotel

Hotel is fine, room was large and bed ok. But unfortunately we had a dreary view ....of the roof! Since the hotel didn't seem to be very crowded, they might have found something better for us; but..we were too tired to bother to ask.|The chocolate chip cookies were very good, as usual. A more moderately priced breakfast would have been nice.

Positive: The elegance and historic character of the hotel is impressive Negative: The clerk at the front desk was difficult to understand and emphasized the negatives, somewhat like Nick Saban in the VRBO commercials. Parking was more complicated than at most hotels.

Ok hotel. Higher management are not helpful. Hard to deal with and unqualified they are not professional and unable to possess the minimumal skills to run a hotel effectively nor efficiently. The regular staff are where wonderful to deal with.

I usually stay in 5 stars Hilton hotels and this one was my option for one night stay. Unfortunately it is not 5 star hotel for many reasons mentioned by unsatisfied customers leaving reviews before me. My worse experience here was 8am visit of hotel manager for noice complain when I was watching a hotel tv. Well, I noticed that rooms were not renovated or improved at least for 50 years and walls might transfer too much sound and I lowered the tv boluem to approximately 1/3 on overall scale. Not more than 5 minutes later same manager arrived with same noise complaint. Well, the only option was to turn tv off because it was not possible to use it. Mr.Brian Young, the manager, was very rude from beginning to end, making my stay in the hotel impossible anymore. There is a reason I saty in 5 s

We had a great stay. Check-in was smooth, and we even got an early check-in with a complimentary upgrade — a nice surprise. Of course, we got our warm cookies too. The room was comfortable and clean, and the staff were friendly throughout our stay. We parked on the street, which was free over the weekend, and the location made it easy to walk to the nearby Lincoln sites. Overall, a convenient and enjoyable stay right in the heart of downtown Springfield.