Motel 6 Springfield, OR - Eugene North

I've stayed at motel 6s across the country and this is by far the best one I've ever stayed at. Clean, working facilities, no graffiti, no meth and people in and out all night, no screaming etc. Also no bugs. Fundamentally, one of the best properties in the chain in my opinion, serving more as a hotel than simply a place to sleep and attract attention. Quiet, clean, safe, and no hard drugs on the premises. What more could you really ask from a budget hotel? It doesn't get much better than this. Front desk was also incredibly friendly, great service and good chat during check in. Only absolutely tiny issue I had during the entire stay was that the morning coffee cup had a hole in it. But that's the tiniest deal, and more my fault I didn't check.

Positive: The night receptionist was nice. Negative: Only 1 out of 3 lamps worked. Only 1 out of two overhead lights worked. The TV didn't work. The night receptionist couldn't get the TV to work. She said that she would get someone my money back. The morning came and I was told No money back.

We encountered the worst experience with a rude, unprofessional check in clerk. The mountain of errors and lack of communication definitely put us off from going back to Motel 6 in Springfield, Oregon.|First off, I would like to say the room was clean, the bed was comfortable and the cleaning staff was very friendly and prompt when we asked for a second pillow.|As far as our dissatisfaction, allow me to explain the situation and circumstances. |We made the reservation weeks in advance and had explained we needed a downstairs room, we have a large well-behaved dog, my husband is disabled and requires a cane to walk, he cannot do stairs And we were coming to town for his eye to be operated on. |This was very clear when making the reservations!|We showed up after his eye surgery right around

Savannah in the office was super helpful and kind! She had the best customer service I had ever received from an employee and was super helpful in helping me book my room. Five stars isn't enough for her, she deserves at least 10 for being so great at her job. I will definitely be coming back to this hotel.

I've been staying here off and on for a few years and its been great every time! Savannah, at the front counter, is very knowledgeable, kind, and very professional- she is the real deal. The rooms are a great value for the price point,, they are always clean and the service has been amazing. Its an easy choice for me to choose to stay here again in the future!