Monument Mountain Motel

I reviewed this motel about 2 years ago, and rated it 5 stars for location, value, and cleanliness. I almost hate to give them another 5-star review only because I fear they will get so popular I won't be able to book a room. What stands out on this trip above my previous 5-star review was the management. The gentleman who checked me in was very polite and friendly and at the conclusion of our interaction said "Thank you for your business". A small gesture that genuinely left me feeling appreciated. A small conversation the next day was pleasant, but when I walked in to drop off my key at the end of my stay, the same gentleman greeted me by my first name. Genuine and classy service. As already stated, the property, room, bathroom, housecleaning, are all top notch. Don't expect a 4-sta

Beautiful flowers in the front, easy free parking right outside the room, and one story, so no upstairs noise. The room had two comfortable non-swivel chairs and a round table. These features were the highlight of our enjoyable stay. We will choose Monument Mountain Motel whenever we visit Great Barrington!

Positive: The hotel is refurbished old-fashioned motel from the 1950's. The rooms have recently been totally upgraded. Bed and bath are gleaming and first rate. A great value! Negative: not really

I agree with the nice reviews: the rooms are very clean and comfy, the lighting is great, I love the mini fridge and microwave - very helpful. The managers are kind and very accommodating, the location is very convenient (tho not picturesque). Everything you need for an extremely reasonable rate.

There was a spider in our bathroom two X we stayed there, one in '24 and one in '25. That's enough to show us the house keeper is not using cleaning materials that keep the rooms free of insects! My loved one could not make the step UP into the room. It needs steps! Some construction around a shower pipe was not completed. The heater is hard to regulate and loud going on and off. This is a nice couple who need to know what to fix and they'll do better. The rooms are reasonably priced and beds comfortable.