Microtel Inn & Suites by Wyndham Cartersville

We checked in late just to sleep. The room was awful. Only one of the beds had a blanket. Tv never worked even with switching remote. The handle fell off of the bathroom door. Mold on the wall in bathroom. Part of carpet was ripped up and missing. More things but too much to type. I’m not even picky about a room as long as it’s clean.

Was a good experience, no complaints other than the continental breakfast could have been better. Check in was easy and they were friendly. Room was clean. Loved the size of the bath tub. Kids enjoyed the room. For a one night stay it was great

Positive: Location Negative: Everything was filthy . Sofa was covered in stains . Mold in the shower grout. Killed two roaches . Cover not on the bathroom light . AND this was the second room- the first smelled like pot and the shower spicket was running non stop

If I could leave a rating of zero i would. When we checked in at the desk, the place looked so clean and inviting. When we got into the room, the first thing we noticed was what looked like dog feces on the floor by the bed. That was enough for us to ask for a different room. We were shown a second room that was just as bad if not worse than the first one. There were some giant dirt stains(I guess it was dirt) on the bedspreads and they looked like they were never laundered. We didn't want to take our shoes off because the carpets seemed sticky and moldy and the shower looked dirty. We went out and slept in the car. Microtel is nasty...

Customer service was great. They did their best to provide me with a clean room with working equipment. I had to be switched 3 times. Eventually you just realize its the culture of the facility. The entire place smells of fermented cigarette smoke. Even the rooms that don't have the smell on arrival will Eventually start to smell. There is no need to go into fine detail.