Love's RV Hookup

I posted an earlier review giving the place only 4 stars because of some hookup hiccups. I'd like to revise my rating, based on the customer service and cleanliness of the facilities during a stay of several days. There is a problem (IMO) with requiring an advance reservation and payment. In my case, the Love's Connect app doesn't work on my (yes, Android) phone. Mark, the manager, struggled mightily to get power turned on for me when I arrived. It turned out that (a) the software was being updated right then and (b) the power stanchion for my chosen site didn't work anyway. Mark went way out of his way to help me get power, and get comfortable in bitter temperatures. As for the facilities and other staff: everyone was cheerful, friendly and helpful. The place was spotless and I know it's

The park was easy to find. It is located on the south west corner of the cross road intersection of 94 and 23. There is pavement all the way. Signage is adequate. Check in was efficient via a self serve kiosk. The rules are fairly basic. The interior roads are all paved as are the marked pads. Our site, 01, was a back in that was just long enough for our Coach and Towed. Services (30/50 amp, water and sewer only) were to the left rear. Distancing is very close but understandable since it is just a parking lot. Each site has trash can but NO table or fire pit. Our site was flat and even. Overall the park was clean and tidy . We did not use the park included wifi. There is NO cable TV. We did not look for any OTA channels. Satellite will not be difficult. We did not use the washrooms o

Like most Loves, this Loves was very clean. Good selection of quick snacks. It has RV hook ups and a dog area. Note, if you are heading west it is a LEFT turn not a U turn. I mainly stop a Loves for the hard boiled eggs and the clean bathrooms for my wife

The staff at the Loves Rockville location were great - but the booking service/app and communication was terrible. We booked because we were in a pinch due to weather and needed a last minute place to park for the weekend. The websites state "hook ups" but just minutes after booking and paying through the camplife app, I noticed it said there was no water meaning only 1 "hook up" and we needed a water hookup. I went to cancel and was charged the $35 cancellation fee. OK. Because it was only 10 minutes between confirmation to cancelation, I called Loves to ask for refund. The very nice clerk asked me to call Camplife, because of the hassel it would be for her to go in the system and manually complete the refund. So, I called Camplife, who sounded annoyed at the idea that he should help me a

Wonderful 1 night stay. Clean and convenient. Even though we stayed along the interstate it was quiet at night, no idling semi truck noise. Very nice staff. We had mistakenly booked for the wrong night and they gladly made the change for us. Great dog Park, but it's a shame that not all dog owners pick up after their pets even when there are bags and a trash can for their convenience. We will definitely look around our travels and stay at a Loves RV again.