La Quinta Inn & Suites by Wyndham Dallas - Addison Galleria

Being a former housekeeping manager, I’m very critical of hotel rooms.  The room was clean and comfortable.  The breakfast was well stocked and the staff was friendly.  Not much more to say except that I will stay here again if/when my travels take me to Dallas.

Bathroom floor was dirty. Something sticky like drops of soda or something in many places on the tile. There were long black hairs all over the bathroom and bedding. Shortly after check-in, I went to the desk to ask for a different room, & I was told that all other rooms were pet friendly & would smell! The second night the air conditioner stopped working. The desk got it fixed while I was out that day. Check in and check out were a breeze, but the overall cleanliness of the room was lacking. Also, the airplanes flying overhead are very loud late into the night. This hotel was 30 minutes from DFW, but must be right in line with a flight path, because every plane coming into Dallas was directly overhead in the evenings. Do NOT get a room that adjoins another room. The doors have no weather

Our wedding ring was stolen from our room while staying at this La Quinta Inn. Pictured is the gap between a vanity and the bathroom wall, which was not caulked. Our wedding ring fell in this gap and we immediately called the front desk. The front desk told us that they didn't have a maintenance person on site until the afternoon to move the vanity, but they would contact us as soon as they were able to get it out. This was at 845 am. At 400 pm, we were told that the maintenance person used a camera to look in the gap and didn't see anything. After multiple phone calls, we found out that a maintenance person never showed up. It was the manager of the hotel, Vidhi Patel, who used the camera. So, between our checkout and the manager going in the room (or during), our wedding ring was remov

The hotel was wonderful, always kept clean and extremely quiet and peaceful. The staff were all kind and respectful. Breakfast was offered and every day we went it was fresh and tasted good. There was also a lot of available parking with spots often right in front of your room. Great hotel in a great location.

The hotel was nicely decorated and remodeled, or new (not sure). The outside pool and patio area was pretty even though we did not sit out there. |Our room was spacious and clean. I wish it had a dresser with drawers and that the bathroom door locked. Also our mattress was not good so that was disappointing.|But overall we enjoyed our stay.