La Quinta Inn & Suites by Wyndham Austin Southwest

Positive: In this price range it was a great hotel Negative: ""

I needed a hotel for one night in this particular area, otherwise I probably would not have chosen to stay at this LaQuinta. What I look for hotels is “quiet, comfortable and clean.”. I got half of these at the La Quinta.||Clean: The carpet in the hallway leading to my room was disgustingly dirty. It looked as if paint from a sloppy paint job had landed on the carpet, but I saw no evidence of recent painting in the hallway. Seeing this first thing upon my arrival was not encouraging. But, I will say that the room itself was quite clean.||Quiet: I arrived around 10pm after a long travel day, but was wide awake until midnight. Thank goodness that I was not sleepy because I heard every voice in the hallway until 11pm. The room did quiet down after that, but my experience did not start

Although going through renovations. This location has for the most part always been good to me as a guest. Of course things happen sometimes, but when there’s a sense of respect | common ground understanding instead of constant complaining, although they have customer service jobs doesn’t mean we can speak to them however we want because of an issue we paid for (You’ll get the same respect in return). Shoutout to Christa & Dan at the front desk in the am | overnight shifts. Have always lead with respect | greetings and overall accommodations. Simply communicate any concerns with respect and most of the staff will do the same in return. And all hotels don’t even offer breakfast anymore. They don’t have to provide it, so if you don’t like it… Go buy your own food & leave the complaints t

The hotel is very dated. The bed & pillows were comfortable and we were on the 4th floor and it was quiet at night. The room coffee pot only shot water out of the top & did not make coffee. When we told the front desk, they said they have coffee in the lobby. There was dried ketchup (or something) on the floor in the bathroom, the refinish paint was peeling from the tub, dirt in the corners and the sheets were stained. The front desk responded "Eww", and no one came to clean. The continental breakfast is very limited. You get what you pay for. Booked room as part of a package deal with a car, but won't come back.

My wife and I booked a room at La Quinta for 3 nights from 02/09 to 02/11/26. After arriving we noticed that part of the hotel was under renovation. Our room was clean and freshly renovated. On the second night at 4 AM we were awakened by the drilling sound however it wasn’t repeated. On the third night the drilling sounds started before 10 PM. We were ready to go to bed so I called the reception desk to address the issue. No answer. After a while I called again. Still no answer, so I got dressed and went down to the reception desk. There was nobody there. I waited for 10-15 minutes. Then, looking for the receptionist, I went to the room with the sign STAFF. It was empty. When I was leaving I was approached by very irritated man who without introducing himself started to scream at me