Imperial Inn

Extremely dirty, stuff left from previous guest. Floor wasn't even vacuumed, cigarette burns all over the place. One of the worst ive ever seen

The hubby and I frequently pass through Great Falls. We decided to stay the night due to bad weather and dangerous roads. I'll be the first to admit that the Imperial Inn was not our first or even third choice, bit there was some kind of event in town that had other hotels booked up. We had a bad experience staying in the past, but after seeing reviews that said new ownership, we decided to give the Imperial one last chance. We were SO GLAD we did!||||Just pulling into the parking lot, a person can see how much effort has gone into fixing this motel up with some TLC. There used to be so much drug traffic and filth even at first glance, but that's all gone! The motel is clean and quiet, there are cameras set up to watch the property, and even late at night on a Friday, we weren't disturbed.

I just love the people who run this Hotel (Raj and his wife) and the staff (the maintenance guy and housekeeper Tom) is really nice and helpful. We had to stay here almost 2 years ago when we got in town and needed a place to stay and we are here now bc we are waiting to move in our new apartment; and I have to say there is a dramatic change from then and now. Mr. Raj has really cleaned up the place and it's really a nice place now. The rooms are pretty and clean and there is not a lot of weird traffic anymore... I highly recommend this place. Mr. Raj has made this place good in my opinion. He is a great manager and has helped make our stay pleasent.

We reserved a room on a Tuesday of a very busy week in Great Falls for Friday and Saturday night. On Friday when we were leaving our town around 430pm to drive down (approx 4 hours) we received a phone call from the hotel owner. She informed me she would be giving my room away and charging my card because she didn’t believe we were showing up. I asked her not to do that because we were on our way down. She continued to be rude but agreed not to charge my card until we got there. We showed up exactly 4 hours later and at that time the wife and the husband proceeded to accost us saying “You are lucky you even have a room!” And yelling about the time which we were arriving. It became apparent we did not want to stay there but the hotel owner was the one who told us he would not rent to us and

I booked this room on Expedia and chose it because we could use some of our Expedia points. I didn’t look at the reviews but for the price did not expect much. When we arrived the front desk man was very friendly and nice, and gave us a welcome bag. The room decor is pleasant. Unfortunately there were a lot of safely issues: We got to our room and the door has not been repaired after what looks like it has been kicked in. The door jam and door are cracked, the handle loose. No dead bolt in a very obvious high drug activity area. The door was repaired with plywood nailed to the inside. The windows don’t lock (there are locks on the bottom of the window but the window can be opened from the outside with little effort. There is also obvious drug activity going on here: dealing. It was a scary