The Gibson Hotel Great Falls, an Ascend Collection Hotel

The hotel and room were very clean, modern and comfortable. One complaint was, it was only a shower. My husband is fine with that but I like baths. We stayed there 3 nights and the tv selection wasn’t to our liking. Loved that we could order warm cookies and milk at night and our breakfast (although a very limited menu) was delivered hot to our room in the morning. The desk staff were very friendly and hospitable. Our biggest complaint was the maid service. The first day they left us only decaf's coffee pods for the next morning. The second day they didn’t even bother to fill the coffee pods or take the dirty dishes away. They never made the bed or replaced the towels. Shampoo and body soap containers were never filled. I did tell the desk clerk and she was very apologetic. Although I did

The hotel is an absolute gem! Upscale boutique feel the moment you walk through the doors from the beverage at check in to the genuine staff to all of the countless amenities. So many thoughtful spaces to sit in and the rooms are classy. The complimentary laundry, milk and cookies at night and the great places to eat in the area just make this a great choice. I will definitely be back.

Great downtown location- we walked to dinner and drinks. Hotel is really nice, clean, exceptional extras like a beer at check-in, cookie delivery, and breakfast delivery to the room. Seriously was wooed by warm cinnamon muffins at the door when I woke up. Would stay again for sure and would recommend to any family/friends.

This hotel is the perfect mix of high-end and homey! The staff are friendly and competent, the room (I stayed in a king suite) is quiet, clean and comfortable. It's obvious that they've taken care to have upgraded renovations done. I'm a bit of a germaphobe, and every corner and counter was spotless - better than any other hotel I've visited! Having breakfast delivered to my room, and having warm cookies available on-call were extra perks that were SO appreciated. I would go out of my way to stay here again!!

The Gibson Hotel in Great Falls was outstanding. The Manager was welcoming and clearly proud of the hotel, as he should be! The rooms have been renovated with tasteful decor and lovely amenities which included an extremely comfortable mattress. The lobby and the other lounges were also stylish and welcoming, but it is the service that sets this hotel apart. The offer of freshly baked cookies is a lovely touch and the homemade breakfasts delivered to your room was excellent! The location is great and offers easy access to unique stores, including Hoglund’s & Dragonfly Goods and the fantastic Creations & Curiosities. It is close to the C.M. Russell Museum and the bridge to Black Eagle. A great place to stop before heading to Glacier National Park!