MainStay Suites Great Falls Airport

Our crew stayed there for10+ months. The facility was always clean and presentable. Misty was one of the best managers I have dealt with. She took care of what she said she would. Trina has one of the best housekeeping teams I have ever seen. She was always nice and had a beautiful smile on her face. Luis and Gerado were always working to improve the facility. They were always friendly and would speak every time I ran into them. Dena did such a great job with breakfast. You never came into a dirty area nor were you ever without food. She always had nice conversations with us in the mornings. I can never say enough good things about Trish at the front desk. She never let any of my guys down when it came to questions or issues. She is the ultimate example of hospitality and leadership at thi

The hotel was easy to get to. Quiet and the room was clean, beds comfortable. Down fall poor water pressure and the door to our room was very hard to open and close which made it noisy and I felt like we were disturbing other guests everytime we opened and closed the door. Also tried to request a 1st floor room as we were traveling with our very old senior dog. But was put on 3rd floor.

Was supposed to stay at this hotel for three nights in June 2025. Called three days before to confirm that they had us booked in the two queen bed room that we booked. Was told yes, they did. The morning we were leaving to fly out of town got a call from the hotel asking me if we were planning on staying at the hotel and I said yes and then I was told they didn't have our room. They could put us in a room with a king bed in a different part of the hotel. I told them that wouldn't work because our son was going to be with us. He said there wasn't anything he could do about it. After I complained a little more he put me on hold and came back and said he could put a roll away bed in the room for my son and I said that is ridiculous how could we not have a room even after we confirmed it an

I stay here every week on business. I prefer this location because the staff is amazing. From the front desk to the maids, they all go above and beyond to make each stay a great one. The rooms are very clean and the property is very well managed. Lots of parking and easy access on and off the highway. Overall a great place to stay.

I have been debating on leaving this review for some time, but I feel like it might help some others if I do. I really enjoyed this establishment for many years, I always chose this specific one because of location, it had a pool and overall great atmosphere. The last time I stayed there was for a routine medical appointment for my elderly mother. I left my purse by mistake and was able to call and have them put it aside for my family member to pick up the next day. Unfortunately when I got my bag back an expensive electronic device was missing. I called the establishment to check if it got turned in but I was met with hostility and no help. I called a couple more times to check in and I was brushed off and ignored. This happened in July, and I haven’t stayed there since. I am extremely up