Hyatt Place Mount Pleasant Towne Centre

Nice hotel. Friendly staff. The breakfast Buffett was good and had plenty of food. Our room was near the elevator so it was a bit noisy. Also the fan in the bathroom did not work and you can “hear” everything going on in that bathroom if you know what I mean. They need to add some insulation or something. The room was fairly dark as well. The lighting was not very bright. The area was nice as there are many stores and there was ample free parking.

Great location with attached parking garage. Good breakfast compared to other hotels in this range. Only there one night but wouldn't have wanted to stay there longer than that for a few reasons: Although the space is comfortable with a small sofa, the bathroom is tiny and the lighting is very dim in the entire room and bathroom. While I appreciate that there is a full length mirror in the room and hairdryer, there is really no place to put on makeup or curl your hair. There is a desk but only a worklamp that doesn't move taking up the space. The bathroom does have a large sink but there is only the back lit mirror which is quite dim and in our case only the bottom part of it worked. There is also no way to adjust the room below a pre set temp, however, the hotel was kind to send up a fan

Positive: Comfy bed, good breakfast oprions Negative: They charged me on my ?incidentals? card for the room even though it was already paid for; I had to call 3 times and emailed to get credit

I look forward to my next stay as everything was so peaceful clean and welcoming. Great nights rest. The entire staff made me feel weclomed, making themselves available & eager to assist with anything I needed. The rooms are very clean and spacious, breakfast was fresh and delicious. Pool is heated very clean area, in addition to the 2nd floor lounge area inside and outside serene and clean with beautiful comfortable decor throughout. Walking score is 10, I literally parked my vehicle in the covered secure garage upon arrival and walked to stores like Belk's, Lululemon, Aerie, American Eagle and more. There's also wonderful restaurants and a movie theater in Walking distance. I highly recommend Hyatt Place Mount Pleasant Towne Centre to everyone visiting this area for a short stay or long

This was, without question, the most disappointing stay I have had within the Hyatt portfolio. I am a World of Hyatt Globalist (Hyatt’s highest membership tier) and stay at multiple Hyatt properties worldwide throughout the year for work. Despite that loyalty, there was no recognition, compensation or meaningful effort to address the issues encountered during this stay at the Hyatt Place Mount Pleasant. The primary issue is noise. My initial room was located next to the elevator. After a late 1am check-in, I was woken shortly after 6am by hallway traffic, elevator chimes, guests moving about, and noise from adjacent rooms. The soundproofing throughout the building appears to be fundamentally inadequate — normal conversations and routine activity were clearly audible through the walls and