Hyatt Place Charlotte / University Research Park

We had a great weekend stay here. Super easy on + off of the interstate and only took me 18 min to get to CLT airport. The hospitality is truly unmatched— everyone at the front desk was just lovely. Hotel was quiet and secured, parking lot was well lit, and breakfast was good (free for discoverists and above, $8.66 if you’re not). We appreciated the almond milk and abundance of fresh fruit!

The cleanliness was exceptional, there was not a single thing that was not up to my very high standards when it comes to hotel cleanliness. The staff were very friendly, attentive and efficient, I wish I would have gotten some names to share. The location is convenient, we had a quick and easy drive into downtown Charlotte for an event. Our room was spacious, bed & pillows comfy, quiet, and appropriately dark. Breakfast was hot and fresh with a good variety. Even the coffee and tea bar was well stocked with plenty of options. This was just a quick overnight stay so we didn’t get to take advantage of everything this location has to offer but we will definitely choose to stay here again in the future.

Positive: The room was very clean and although our room was right near the elevator, it was extremely quiet. The staff were very attentive and accommodating. I would definitely return. Negative: ""

Our stay was amazing. The beds were very comfortable and the morning breakfast was clean and excellent. Our host and front dest person was Deborah. She made our entire 2 day trip there amazing. She is what any hotel should have as a host. Deborah was kind, considerate, friendly and gave us a beautiful smile the whole time we talked. If you ever visit this hotel, ask for Deborah in the morning. She is a wonderful host and will take good care of you and your guest. She made it a 5 star stay, thank you Debbie, we really appreciate you and look forward to visiting here again.

We have stayed here twice in the last month. I am a Hyatt member and typical only stay in Hyatts. This was undoubtedly the best Customer service we have ever received. We had no issues or concerns that warranted contacting the staff but they were proactive always asking if we needed anything and how we were doing and greeting us when we went through the lobby. And it was genuine ! The ladies ( and one gentleman) that worked the front desk are simply delightful to be around. These people truly love their jobs and providing authentic hospitality and man it shows. And they were amazing to our Lab Lucy. The hotel was also very clean. Thank you for making our stay great and yes !!! We will be back.