Hyatt Place Charlotte Airport / Billy Graham Parkway

I stayed for the Blues Alright tour on yesterday and I feel like they gave all the artist the good rooms. The first room I was put in 219 smelled bad and the blinds fell out the window so I called and they sent maintenance to fix it but I asked to change rooms then they change my room to 220 I got in that room and starting eating and omg it had a bug crawling and I bout passed out so I called again then they changed me to the 6th floor and when I got in that room the air did not work I even had a friend come and try and fix my air and it still didn’t work which was room 610 handicapped room so I was overwhelmed and just got up early and left the next morning I always stay at different hotels but this was the worst! I paid over $200 and the experience was not worth it and I never do reviews

Hotel was nice and very clean. Convenient location and 8 minutes from the airport. They have a airport shuttle which was a plus. The noise level is high if your room is located near the front of the hotel. You can constantly hear the shuttle van doors open and close. Other than that everything was great!

This was a decent hotel overall, though there were a few drawbacks. Some of the furniture showed signs of excessive wear, which took away from the overall experience. The location felt somewhat isolated and a bit unsafe due to the darkness, although this seems to be a common issue with many hotels near the Charlotte airport. One significant disappointment was the breakfast service. Breakfast did not start until 7:00 a.m., and because of my early morning flight, I missed it entirely. I asked if there were any takeaway items available, but was told there were none. This was especially disappointing for an airport hotel, as many similar hotels provide grab-and-go options for early travelers or guests who are short on time. Additionally, the staff was not as friendly or welcoming as I had ex

I’m currently at the Woodspring hotel next door, and I was at the Hyatt place for 2 days due to weather. LORD HAVE MERCY. The difference. Hyatt is so much quieter and nicer, worth the extra money. Rooms are large and while not super fancy they’re perfectly fine for a overnight or short stay. Mini fridge, and couch, my only complaint was my room didn’t have a bathtub. I’m burned out of hotels only having showers and I shouldn’t be paying less for cheaper model hotels just to get a tub. If you’re charging over 100 a night have a tub lol The breakfast was alright. Wasn’t the best but wasn’t the worst. They had eggs and sausage and cereal. Coffee was hot. A bit burnt, but still.. it was free coffee. Only annoyance was paying to park. It’s 10 bucks a day. Which makes no sense cus here

Avoid this place if you value your sleep. Loud music was played in the parking lot until 4am with no security in sight and no one willing to do anything about the situation. Assistant Manager was unapologetic and indifferent to the situation. For the money spent, we were expecting a better experience, and will be looking elsewhere from here on out.