Hotel Pentagon South

Positive: Location, relative value for price. Negative: $22/day for parking, less expensive than some, but that seems to be standard pracrtice for the area .

The room showed extreme signs of wear: rust, holes, and overall old design throughout. I did utilize the shuttle, but it took close to 45 minutes to pick up from DCA and then on the way out the driver did not drop me off at the station I requested. In fact, she told me “we don’t go there” and I said “it’s on the list of shuttle stops the front desk.”

Fantastic stay from start to finish! The room was spacious, clean, and well-appointed—and I was pleasantly surprised to receive a complimentary upgrade. I was also offered a late checkout, which made my travel plans so much easier. What really stood out was the staff. Everyone I interacted with was welcoming and professional, and the responsiveness via the Marriott app chat was exceptional—quick replies, helpful answers, and a real sense of care. You can tell the team here takes pride in what they do. Highly recommend this property for anyone visiting the D.C. or Alexandria area. I’ll definitely be back!

I experienced really really great service at this hotel this fall. I had to stay multiple nights with my disabled mom and the entire hotel team supported us. The accessible room was really helpful, staff helped us figure out the faucet, the front desk helped us extend the stay and remain in the same room, and the restaurant staff kept us well fed. Edna, the manager is an incredible person. The hotel is in a great location and you can walk to the mall across the street. I can't recommend this hotel highly enough

Jazmin at the front desk was AMAZING!! Literally the best hands down customer service I’ve had in forever! The energy & personality was everything! You don’t find good people like Jazmin these days. I hope the company knows that they have a gem on their team and appreciate this beautiful, kind and awesome woman. I say give her a raise! And you can be sure that I’m coming back & will be inviting a few friends! Thanks again Jazmin for wonderful hospitality 🩷