Hotel Indigo Birmingham Five Points S - Uab by IHG

The location and the fact that there was a really good Chinese restaurant across the street were its only saving graces. Elevators were broken when we arrived. My disabled husband and I had to walk up to the 4th floor for our room. To adjust the temperature in your room you have to call downstairs and request the change. If you're hot or cold you can't just fix it quickly. There's no ice machine on floor 4 so we had to walk all the way back downstairs to get ice from the kitchen. No fridge or microwave in the room, just a k-cup coffee maker. The shower drain cover came off and there was just a big hole in the floor. I don't know anything about room service because I couldn't find any info on what was available. No free breakfast in the morning, either. Parking is very expensive, and the re

Walking distance to lots of good restaurants. Unique and historic vibe. Parking is not ideal but valet parking is available at an extra charge. The options for breakfast were limited but everything was tasty. The rooms were what you expected of a hotel of its age. The air was not adjustable within the rooms. All staff was friendly and helpful.

Positive: The front desk attendant when I checked in was great, as were the valet team. Negative: The location is mediocre(drag racing down the street all night). The room was full of maintenance issues. Someone succeeded in opening my locked door - only to get stopped by the latch and my yells. I called the desk and they did nothing.

We only stayed one night and it was a nice affordable option. Our room was upgraded by the very sweet front desk staff when we arrived, but sadly no one mentioned that the elevators were out. For us it was inconvenient, but I can imagine that being extremely uncomfortable for some. The room thermostat was controlled by the front desk? Our room was 80 heat when we checked in. After messing with the thermostat we called and they had forgotten to tell us. Our complimentary member breakfast was very mysterious and I attached the paper we were handed. I ordered the oatmeal and they brought out the Quaker packets for me to pick🤣 I would have been disappointed if it was something I paid for. We used the valet for our car and didn’t have any issues getting an Uber. There was a lot of street no

Don't do it! Upside down Plaza bar is located inside or right outside this hotel! They literally turn the music on at 9 and it gradually gets louder till 5am. We couldn't sleep till 5:30am after we had a unwanted club session in our room! Staff is nice but doesn't care about your stay, they did allow me a late check out which was nice since I was clubbing till 5:30. I would just avoid it and stay outside the city if it is a safe area.