Best Western Plus Birmingham Inn & Suites

Room key did work 3 days in a row. Had to go to front desk several times every day. Breakfast food was not hot, warm at best. Hotel was clean. Staff was friendly. Air freshener was too strong. Great location. A large variety of restaurants close by.

Positive: From check-in to check-out, and the entire stay experience, I rate this property and its staff a solid 10! Everyone was courteous, attentive and effective. They were respectful of our time and needs. The hallways and room was inviting, comfy. 10+😊 Negative: ""

Was there for a quick trip! Service was great. Breakfast buffet could offer scrambled eggs, but still good. Room was comfortable.

I had a great stay at the Best Western plus Birmigham.The staff were friendly and made check-in quick and easy. My room was clean, comfortable, and quiet. The complimentary breakfast offered plenty of good options to start the day. Overall, I was very satisfied and would choose this hotel again.

Stay away. Had two rooms, one of which was accessible and ok at best. The other room, which I believe was #220, was NOT ok. The smell throughout the entire hotel, especially in this room, was disturbing. In addition, the bathroom ceiling looked as if it was going to fall in, crumbs EVERYWHERE, damp. Although I arrived quite late, I asked the front desk attendant if I could see another room. She showed me two others and they were just as bad if not worse. Decided to stay put because I at least knew the sheets looked clean. Bed skirts however were filthy.