Hotel Flor Tampa Downtown, Tapestry Collection by Hilton

⭐⭐⭐⭐⭐ Five-Star Experience All Around! From the moment we arrived, this hotel exceeded every expectation. The staff was incredibly friendly, welcoming, and attentive, always ready to help with a smile. The entire property was spotless one of the cleanest hotels I’ve ever stayed in. The shuttle service truly stood out. It was absolutely phenomenal quick, reliable, and incredibly convenient. All it took was a simple phone call, and they were there promptly to pick us up or drop us off. It made our stay stress-free and seamless. A very special thank you to housekeeping, especially Stephanie, who went above and beyond to help locate my wallet and eyeglasses. She took the time to track them down and arranged for them to be shipped back to me. Her honesty, dedication, and care truly made a la

Positive: The staff was great. Easy access to downtown and highways. Negative: Old slow elevators. No desk in rooms. Chemical smell from cleaning products.

Our stay was great! The room was nice and personalized to us. The shuttle was a life saver and an added perk we didn’t even know about! The service was amazing and Nicholas specifically was so nice and helpful throughout our stay. I don’t usually write reviews but his service was just so good I had to make sure he got credit for his work!!

Thanks to the universe that they didn't tear this down in the 90's. First time stay. Room was impressive on the 24th floor. Plenty of early 20th century charm. From my design perspective the lobby could use some better lighting. I can't believe that a designer put wagon wheel chandeliers in that beautiful lobby. Hopefully Hilton will see the mistake and eventually be able to budget changing them out to something more appropriate. Modern doesn't necessarily and shouldn't belong in an motif that is stocked with history.

While I would rate Hotel Flora a 3 out of 5 overall, the customer service was an absolute 5 out of 5—and truly made our stay memorable. While the hotel is definitely dated and the rooms are in need of some repair, Mikesha C. and Shantel M. at the front desk and driving the shuttle went above and beyond to ensure we felt welcomed, appreciated, and genuinely valued. Their professionalism, warmth, and willingness to help at every turn were phenomenal and deserve special recognition. |Mikesha even accompanied my husband in a search for my son’s iPad, which had been left in the restaurant the night before following an incredible wedding after-party. Thanks to her diligence, the iPad was later found safely locked in an office.||I also want to extend heartfelt thanks to Gabby in the Don for the e