Holiday Inn Express & Suites Tampa East - Ybor City by IHG

We chose this hotel for a quick stop over and the only real amenity we would be using was breakfast, just a shower, and place to sleep. Rooms- updated and clean but the shower in my parent’s room had very low pressure and was cold. My mom visited the front desk in the evening about the cold and low pressure shower and they told her the maintenance staff would be in at 10am the next day…by then we would be gone. Seems odd they don’t have any staff overnight. They said they’d call her the next day to make it right, I waited a week to write this review because I like to talk directly to management to give them a chance, but still no word from them. Breakfast- We chose holiday inn express because they USUALLY have a good breakfast. This was awful. If I could rate on breakfast alone it would

Everything was great at the hotel! Danaasia, the front desk attendant, was so lovely! She was very kind and helped us when we had problems with our transportation. Also, Michael, the shuttle driver, was very knowledgeable about the area and kind. I really appreciate the great hospitality we received at this stay. The area was a bit rough around the edges, but the hotel was nice and clean and the shuttle to the port is exactly what we needed.

Our family had a wonderful stay at this hotel. The rooms were very clean and comfortable, and the staff provided excellent service throughout our visit. The location was convenient for exploring the area, and the amenities made our stay even more enjoyable. Breakfast had a good variety, and everything was well organized. We would definitely recommend this hotel to families and would be happy to stay here again.

We booked this hotel through United Airlines and we were happy we did! Check-in was flawless. Our room was clean. Shower was very nice and had Dove body wash, shampoo, and conditioner. Bed was big and comfortable. Breakfast meat our needs. Best of all was the free shuttle to the cruise terminal. The driver was entertaining and gave us a tour of Ybor city on the way. I will definitely stay here again when I cruise out of Tampa.

I have nothing but great things to say about this hotel. The staff was excellent. The rooms are great and the included wifi and hot breakfast is clutch. The location is in a gentrified area but there is a local mart across the parking lot if you're in need of snacks, beverages etc. This location is about 15-20 minutes with traffic to the downtown area and the airport. I travel frequently and hotels like this are rare. The building is clean, the area is safe, generally, and I will most definitely utilize this location again whenever I'm in the Tampa area.