Hotel AKA West Palm

The staff was very friendly and helpful and the amenities are wonderful. The room is very clean and well appointed. However, I would’ve preferred to have some carpeting on the floor or a small carpet just to make it feel a little cozier. Additionally, there are no plugs at the desk in the room, which made it difficult to work on my computer for a long period of time. Also, I would prefer a few more hooks in the bathroom so that you can hang your towels as there is only one hook currently. Plus, the closet doesn’t leave room for dresses or a long coats. All in, it is a very nice hotel, but I wish there were a few more thoughts from the designers around what people need to have access to when they are in the room.

Really clean and nices rooms. Walking distance to great restaurants and bars

Great place to stay!!! I’m a Chef from Dallas who was sent here to assist in training new staff at EATALY which recently opened at City Place just blocks away from the hotel. This place had clean rooms, friendly and supportive staff, easy access to lots of restaurants and nearby things to see. All within walking distance. I was here for two weeks with only one day off but I would wake up early enough to enjoy my surroundings. There are bars on Clematis Street and a really cool smash burger spot open late called Skinny Louie’s. Also each weekend, there’s a massive farmer’s market that is very impressive by the water front. The beach is a quick walk over the bridge but the hotel offers bicycles too as well as a circuit vehicle to transport you just around the immediate area. Very convenient.

This was honestly the perfect hotel stay for us. We got upgraded to a 2 bedroom, corner suite which was gorgeous and so bright and had everything we needed. The Circuit shuttle was so convenient to take us around, the A.market food was excellent, service was great, and the location is perfect and walking distance to many shops and establishments downtown. We parked at the nearby city owned Evernia garage to avoid paying the hefty valet fee. It was only $5 on weekends and $20 on weekdays per day.

The room itself was great and the location was perfect. Unfortunately, the service was disappointing and, at times, very strange. We arrived early on a Friday, and since our room wasn’t ready yet (which was understandable), the front desk took our phone number and said they would text us as soon as it became available. We went out and returned at 4:00 p.m., the official check-in time, only to be told the room was still being cleaned and would be ready shortly. We waited in the lobby until about 4:40 p.m., then checked again. At that point, we were told it still wasn’t ready, but they would “take the hit” and give us someone else’s room — which was a confusing and concerning thing to hear. Although the room itself was very nice, we had requested a cot at the time of booking and it was not