Hilton Garden Inn West Palm Beach Airport

Big bang for your buck! I can go on and on, and I will cause I’m chatty. ||Heather the general manager AND Yachel the assistant general manager were so hands on and reliable. Orelbe( spelling, sorry) was kind and assisted with extra towels when we needed them. Ashley in the bar is excellent, Tulio was gracious and so sweet! ||Rooms were clean, sheets were crisp, beds were comfy. Bathroom was immaculate. We had a great little family trip. Can’t wait to come back!

I stayed at the Hampton Inn next door. When I ordered room service I found it was prepared next door at the garden inn. I ordered my dinner and walked a short distance to the restaurant. I was greeted so kindly by Ashley that I changed my order to eat in versus carry out. Damien, who had just prepared the to go order quickly switched it to plate and was brought to me promptly. Great companies are defined by those that interact with the customer. Both Ashley And Damien exemplified hiltons commitment to its customers. I am a long time Hilton honors member and will continue to support the Hilton brand when knowing those I meet that keep me coming back are recognized.

Pros- location, 1 comfortable bed, mini fridge, microwave, Keurig in room, lots of shelved cabinets for belongings , and on site restaurant. Cons - price, no sink for kitchen, little counter space, no safe, no make up mirror, AC unit doesn't stay on, and no door on bedroom for unit listed as a 1 bedroom suite. For the price, breakfast should be included. No hot water at night either. The 1 bedroom should not be listed as such as there is no privacy

Positive: The workers were beyond caring and nice. When I was accidentally double charged for the room they took care of it immediately and even gave us some drinks for the room as a courtesy. Negative: ""

I had a great experience at the Hilton Boca Airport. The front desk staff were incredibly helpful and welcoming from check-in to check-out. The room was very clean and comfortable, which made the stay even more enjoyable. Breakfast was delicious with a nice variety of options to start the day. Overall, a wonderful stay and I would definitely recommend this hotel.