Home2 Suites by Hilton Lexington University / Medical Center

We had a good one night stay here on a snowy night before my wife had a medical procedure. We wanted to get close to the medical facility where it took place. No major knocks on the motel. Nothing or nobody zoomed us with exceptional service however. Everyone was polite to us at check in and out. Rooms were clean enough. Breakfast was common fare before checkout. Good stay.

have stayed there twice this fall during University of Kentucky football season, with mixed results. ||the good: convenient location, large rooms, in good condition overall. ||the not good: in spite of being within earshot of Kroger Field, the property does not have the SEC Network available to watch, nor is there a way (that I could figure out) to stream from my phone. Incredibly frustrating, when at least 2 other Hilton properties we regularly stay at offer that channel. Second, there is no alcohol available for purchase in the pantry. While not a big deal, it is another minor irritation that makes no sense. Next, the furniture in our room was worn & in need of a refresh. Lastly, we noted a bug (roach) in the kitchenette area as we were walking out the door to leave. We did not alert the

Positive: Location was perfect for us. Right by our old house before moving and close to everything and Trader Joe?s makes it easy. Lay out of rooms and storage is great. Having a small kitchen is wonderful to have. Negative: Hotel was not clean. Pool was closed the whole time. Water leak in ceiling above food area not repaired. Seems hotel up keep and cleaning is not done well for being only 5-6 years old. Breakfast was not the best, not clean always out of something.

Just the facts, no opinions. You can make your own conclusions about the management of this property. Booked through a "third party" for Sat night Jan 24 - $80ish, nothing crazy. For a soccer tournament. 1. Look up Jan 24, 2026 weather in Lexington, Kentucky: winter storm warning, severe weather advisory - expected 18-24'' snow (literally the highest in KY history). 2. Call to cancel with a refund given above (well, duh). After 3 days of back and forth (see point #3, the actual problem) it turns out the answer is "no" because third party, non-refundable, policy, etc. Because, you know, policy does not understand highest snowfall in KY history, danger, safety, etc. Only humans do. You won't find any of those humans here though; only policy. Business decision. Bad decision? Definitely. Ear

My husband and I stayed here for 3 weeks while house hunting. When we first arrived, I was not happy with the room. There were dirty dishes in the dishwasher, and all of the utensils that were in the drawer were also very dirty. Then I got the plates, coffee mugs and glasses, also washed those. So....two dishwasher cycles later, everything was better. Since then, we really haven't had any problems. I would recommend if you need to stay for a week or longer.