Home2 Suites by Hilton Albany Wolf Rd

For just under a decade I’ve traveled across the U.S. reviewing hotels, staying in well over 500 different locations. On top of that, I have 30 years of maintenance experience, so I know this industry like the back of my hand — what should be done, what shouldn’t, and what absolutely cannot be ignored. Management here needs to start micromanaging, because a lot of the staff clearly aren’t doing their jobs. The cleaning crew? Rude, unprofessional, and honestly have no business cleaning rooms. Whoever handles the entryway is watering down their cleaning solution — you can see it in the photos. It looks terrible. As for the rooms, I told the front desk that the AC/heater wall unit sounded like an airplane taking off. This isn’t the first time I’ve seen this. At another hotel, we requested a

Great Property and overall experience. Front desk agent was super welcoming and provided snacks and water with my HH rewards. Staff explained the amenities of the hotel as well. Thank you! ||Gym was well equipped and clean. Pool was clean and ready to be enjoyed as well. Parking was super easy and most spots were right up front.

Great location. Staff were super helpful and friendly. They also allow dogs which is very nice Room was clean and sanitary great job housekeeping!!!

Positive: Staff was great, they were short but always helpful & smiling. Negative: breakfast items could have been a bit more diverse, (ex hardly any yogurt).

Stayed in a handicap accessible room for a few days after surgery and the room was wonderful. Staff was amazing and thoughtful. Breakfast was delicious each morning. Would stay there again if needed. Appreciate everyone there being wonderful during my recovery.