Tru by Hilton Albany Airport

Tru by Hilton at Albany Airport is the perfect hotel for my needs. The rooms are spacious, clean and modern. The lobby is bright but warm, inviting and upbeat. All the staff I encountered were very pleasant and capable. They appeared happy, which generally says to me that it is a well run business. Even the complimentary breakfast was good, …way better than expected. The manager on duty, Alexander C., went above and beyond to help me with a personal business office task that popped up during my stay. I feel that there is excellent value for the money in this hotel, and I will look to stay at this and other Tru by Hilton properties down the road.

Positive: It’s location to the airport Negative: My room was dirty. At 4 AM in the morning I was told I could not leave my vehicle that they were no longer doing park and rides. It is the only reason I booked at this hotel and not another one. This is false advertisement on both parties end.

This hotel was nice. In the lobby they have lots of games and puzzles and they also have two foosball tables in the lobby. They have breakfast but it's very limited and they didnt refill the food until after they closed which was kind of annoying. Other than that the rooms are clean and comfy

We stayed at this hotel for a brief overnight. Very close to the airport with shuttle service which was efficient and easy to use. Our room was clean, comfortable, and had everything we needed for a short stay.|The only area that could be improved was the check-in experience — the staff felt a bit reserved and could have been more welcoming and engaging. The bottles of water given at check in was appreciated. Breakfast offered a standard selection, perfectly fine for a quick start to the day.|We would definitely stay here again.

One of the best caring group of people! The two employees in the early hours of a long flight were so helpful as I was coming in super late. Tru Hilton really takes the time to hire the best support! The shuttle was clean, the driver was nice, the hotel front is landscaped, the hotel staff were amazing. I wish I could of had time to use the indoor pool.