Holiday Inn Express & Suites Thomasville by IHG

If you are used to Marriott service and stay, just stick with Marriott. The desk staff was very reserved and unwelcoming. Pros- the breakfast staff was very nice, and the area was clean. The bed was surprisingly comfy and the location was convenient. Reality- Showering in our room was freezing. Secondly/ we wanted to give the kids an indoor pool as a way to get energy out; but, the water was so incredibly cold, also the pool hours are 10 AM- 10PM with strict adherence. Entering the unlocked pool area at 9:50 AM set off personal internal alarms with the staff. If the pool door is unlocked with a room key at any hour, then handle the situation differently. What a world we lived in 15- 20 years ago when we actually didn’t have the exact minute attached to us. Perhaps grace should be given

We have stayed here several times. The rooms are always clean and the staff is very friendly and helpful. The breakfast buffet is surprisingly good. We always enjoy our stay and will certainly stay again when we’re in town.

A mixed bag. The rooms are spacious with lots of cabinet top space for suitcases, something missing at many hotels. Plentiful high quality linens. The shower was powerful and plenty hot. On the other hand, there was excessive noise from other guests, with thumping, banging, and slamming beginning at 3:30 AM. We would not choose this property again because of the noise issue. Some wear and tear is apparent. The interior spaces have a dark feeling; they would benefit from modernized lighting. 4 stars is generous.

This hotel is dated, but the bed was very comfortable, the blackout shades helped me sleep in the morning, and the room was quiet. The staff is very friendly and helpful. The breakfast variety was fair - that could be improved. But it was adequate. I think this hotel is a bit pricey for the condition of the hotel. Thomasville is a gorgeous little town, though!

Very clean. Amenities well stocked. The attendants for the continental breakfast were very friendly, attentive and communicative. They need a raise!! There are negatives that couldn't be helped. Building not solidly constructed. You can hear every vehicle that passes by on US-19. Floor groans excessively when you walk down the hall. Doors have to be slammed to close properly. And almost every time I walked past the desk, someone was having an issue with their reservation.