Holiday Inn Express & Suites Geneva Finger Lakes by IHG

If i could post photos I would and wish i could!! The room itself had a nice layout! However my wife and I weren't pleased after getting in late and had noticed things weren't as clean as they should be especially being a huge king size jetted suite for $160 a night! handprints on picture above couch in small living space area, shower doors were carotid with soap scum, in which you could see that housekeeping did wipe them but didnt clean them like they should have been cleaned as there was swipe marks up and down of soap scum on both doors, us taking a shower was out of the question! In the bedroom area the body size mirror and the tv looked the same as the bathroom doors but with the tv looking even worse than the bathroom doors but not soap scum,dirt film! Those things alone made us

My family and I were traveling for leisure and stayed 1 night. The hotel had accommodated us with rooms across from each other with was great to be close together. The staff was incredibly friendly and efficient. Our rooms were clean and comfortable. Overall, we enjoyed out stay. We were disappointed that the pool and hot tub were closed. My daughter was terribly upset. However, they did let us know a few hours before our check-in, but it was too late to book elsewhere. We would stay again.

The gentleman at the desk that checked me in was really polite. The staff here was great, constantly cleaning hallways and public areas. The morning buffet servers were working at full speed to make sure food was refilled. We went here during February break to visit a few wineries.....big mistake!!!! There were multiple groups of kids running around being loud and up early running around the hallways at 6am. I brought it up to the desk and they informed me that families rent rooms for the night so that kids can use the pool during break. They are 1 of only 2 hotels in the area that have a pool. We will not make that mistake again.

Positive: Staff was great and generally the hotel was fine. Negative: Very noticeable stains on the chair and floor in the room. The pool was pretty hazy. Bathrooms have lotion and sink mounted to the wall, which would be fine if they weren?t mounted up too high for kids to be able to reach without help.

Had a great stay. Room was very clean. Heating and ventilation nice and quiet. Great breakfast. The one issue was that the elevator sounded like it needed some maintenance. Otherwise would definitely stay here again.