Holiday Inn Express & Suites Charlotte - Ballantyne by IHG

We stayed here for one night on our way to Florida, and it was perfect for what we needed. The hotel was clean, comfortable, and made for an easy stop during our drive. Breakfast had plenty of options, and my kids especially loved the cinnamon rolls. Overall, it was a great overnight stay and served its purpose well.

Positive: The hotels cleanliness was amazing,!! Please give those folks a raise!!!! They were so clean, I got in the elevator, and one lady was cleaning it out and wiping down. The fella at night, and the blond chick in the morning AMAZING! Negative: No

The hotel was clean and welcoming and the staff was friendly. The bed and pillows were comfortable but not as comfy as other Holiday Inns I’ve stayed in. Breakfast was fine. Convenient but not great. Another a holiday Inn we stayed at had allergy friendly options but this one did not. Overall a nice experience.

My daughter and I stayed here for a long weekend in January. The hotel was very clean and smelled great. The staff was friendly and very helpful. The maintenance guy was super helpful in making sure my cousins (also staying there) and I could watch the Packer playoff game. He really went the extra mile. The location is great and the area was quiet. I was told before we arrived that they had smart TVs - they do not, at least not in our room. But as mentioned, they were able to help us out with the game so it worked out. I will stay here again the next time I'm visiting my sister.

The listing for this location shows it as a 2-star facility and should be revised to 4-star. Reliably comfortable and cozy, this location was nicely decorated for the holidays. During a very cold week, we were comforted with a soft bed, clean crisp linens and plenty of hot water to keep us warm. Notably, the housekeeping staff never stop, keeping this place spotless from stem to stearn. I especially appreciate the coffee and tea bar that is well stocked 24/7 in the hotel lobby. Front desk staff are friendly and welcoming. WiFi is fast and reliable and TV is large with plenty of content to watch. #highlyrecommend.