Holiday Inn Express & Suites Binghamton University-Vestal by IHG

Decent hotel with attentive staff in a nice location. Beautiful view of the hills in fall. Nice, hot, plentiful breakfast each morning. Only downfall was the minimal soundproofing - I heard just about everything happening outside my room, both outside my window and door - and an indentation in the tub, causing water to pool about an inch or so deep without making it to the drain (pictured). An update to the tub and better soundproofing for the room would make this a 5/5 on all accounts.

Positive: Location is safe and convenient. Negative: The king bed was sunken and uncomfortable. Also, the shower curtain was attached with buttons, but they kept coming undone, causing the curtain to fall. I stepped on the fallen curtain and slipped. I am still experiencing back pain.

BEWARE: ill be honest about it all and give credit where credit is due, check in was easy, friendly staff, room was clean however could not take a comfortable shower...hot water lasted 1 minute then freezing cold , water pressure was strong than weak then strong than weak, shower head sprayed randomly all over, drain plug did not work and to top it off mold in the shower. I specifically set my filter for a hotel that offered a pool as I like to do swim therapy every night to help with back pain so I can sleep....I changed into my swimsuit, go down to the pool and it was out of service. The elevator is sketchy and shakes bad the entire ride up or down and smells awful...I asked for a partial refund and they refused to be fair and work with me. Do NOT recommend.

This property is your typical Holiday Inn Express. They are a fairly standard, consistent chain. This one is in the process of a remodel. My room did seem as if it had been remodeled. My only surprise was that they continue to have the old style tub with shower curtain. And as much as I do|not like the shower curtains, the comfortable bed made up for that disappointment with the style of shower. In my room 201, there was very little water pressure in the sink, but the shower was okay. Cannot comment on breakfast because I never go down to a crowded complimentary breakfast room. All the hotels along that route near the university are basically the same level so just choose whichever chain you are most comfortable with.

Best hotel I've stayed at in a long time. Super clean, super friendly and super customer service. Excellent breakfast bar with hot items including low-carb selections. Room was spacious, clean and comfy. What a great idea to have a lounge chair and side table. The one very minor issue I had was handled immediately and professionally. Being recognized as a rewards member was refreshing. I would definitely stay here again!