Courtyard by Marriott Binghamton

The Courtyard Binghamton is in a fantastic location close to restaurants, shops, and everything you might need within walking distance. What really makes this property stand out, though, is the hospitality. The staff truly embody the Marriott standard of service. Mark at the front desk made check-in seamless. He acknowledged my status and even upgraded me, which was a thoughtful touch that really set the tone for my stay. Later, I stopped by the Bistro for a glass of wine before dinner and met Melanie, who was absolutely phenomenal. Her warm personality and great dinner recommendations made me feel right at home. I actually ended up staying in and dining there instead! From start to finish, everything about my stay was exceptional. I’ll definitely be returning to this location the next

At check in my card was denied. (The desk guy said it loud enough for anyone in earshot to hear.) A week earlier I had been a fraud victim and the new card they issued was being used. I called Chase to ask what had happened and they told me that whoever swiped the card didnt use the appropriate code and that was behind the denial. Its not necessary for the front desk to call out something like this in front of other guests. Since its a holiday they suspended all housekeeping. Silly, because its a hotel with holiday guests. The rooms are shabby, the comforter was dirty and unbelievably I ran out of toilet paper which of course has to be requested at the front desk. This is not a motel…doesn’t housekeeping make sure there is a supply of toilet paper ? Finally the streaming service for yout

You cannot beat the extended stay rate at this hotel. The employees are welcoming and friendly. My room was clean and quiet. Since we are still dealing with covid, you will not receive daily housekeeping service. I have no problem with that, I try my best to keep it tidy and make my own bed each morning to military standards. If you need anything just call the front desk, you will have it. I chose to have my room serviced after 5 days. Breakfast is not included, so this time to cut costs I brought my own instant oatmeal with fruit and milk. There is a microwave and small refrigerator in the room. I do not like the in-room coffee - very weak. A few mornings I enjoyed the Bistro for a breakfast sandwich and Starbucks coffee. So that's it for now, hope to be back in the Spring. Hat's off to J

I use this Courtyard regularly as my midway charging location for my EV. It's a great, convenient location that's super close to SUNY Binghamton and there's plenty of food options in very close proximity. My most recent trip started out like all the others, stopped to charge and ran into the lobby to ask if I could use their bathroom. Not only did the friendly front desk staff allow me to use the restroom, he welcomed me to stay warm in the lobby while the car charged. Fantastic hospitality. As a Bonvoy member, it registered, this place goes out of its way. Well, right after getting back on the highway, I had a tire blow out. While waiting for the tow to arrive, I booked a room at the friendly Courtyard. When I got back there, Chris Rock greeted me... the same man who'd welcomed me earli

Waited for person at check in. Process was fine. Asked when leaving for dinner if ice was available, since there was an ice bucket in our room. Was told by the front desk that there were ice machines on the far end of every floor. Went looking for ice around 10:30 pm. Ice machine on 2nd floor was completely dead - acted as if it was unplugged.. ice machine on first floor had an Out of Order sign. Went to the bar looking for ice only to find bar was closed. Other patron told me someone was in the the kitchen cleaning up, so I walked back there in search of ice to have employee (guy who checked us in and told us about ice machines say “get out…you can’t be here”. I went back to the bar to wait, and he said he’d check ice machines. Finally came back with a bag of ice. I asked him wh