Candlewood Suites Vestal - Binghamton by IHG

It was a last minute decision to book our stay at this location. But, the receptionist at the desk was so helpful. I wanted a room on the first floor, and he accommodated us. The room was very clean and comfortable. I kept saying how happy I felt to have a place to relax while visiting the college. I highly recommend staying here. I plan on coming back and staying here again.

Staff was quick polite and efficient with check in and checkout process. Bed was comfortable, desk large enough to spread out paperwork, wifi worked well, plenty of charging ports, tv had a decent selection of channels. Kitchen was clean and useful for cooling and heating meals. The only thing I would advise is checking behind the doors and under the cabinets as I found a used towel and garbage still in the bins.

Positive: The room was very, very clean and also it was a big room and it was modern. Really nice bathroom. It came with a good bathroom products and a hairdryer. Negative: There is no restaurant

I loved my stay. I stayed for 3 days and 2 nights. It was SO peaceful. I couldn't hear anything through the walls. I was at the very end of the hallway on the 1st floor though so that may have helped. There was a little kitchenette with a fridge/freezer, microwave, toaster, electric cooktop, and a dishwasher with plenty of dishes. I happened to come on a holiday weekend so the prices everywhere in a 50 mile radius were exorbitant. So I paid I think like 177 a night. Oh, no room service either. And housekeeping doesn't come every day, you have to call the front desk if you need anything and they bring it to you. But the BED and PILLOWS ..oh man. I wanted to stay in the bed forever!

Your hotel GM Mr. SRA needs a few lessons in good customer service as well as to understand that you don’t just take people’s phones away from their hands before asking them, and the staff needs to be trained on how to let the customers use their gift vouchers, instead of having attitudes both the Gm and the lady that works the second shift.