Holiday Inn Express & Suites Austin North Central by IHG
Austin, TX · Hotel
- Address
- Holiday Inn Express & Suites Austin North Central by IHG, 8500 N Interstate Hwy 35, Austin, TX 78753
- Phone
- (512) 821-0707
- Website
- www.ihg.com/holidayinnexpress/hotels/us/en/austin/ausbd/hoteldetail?cm_mmc=GoogleMaps-_-EX-_-US-_-AUSBD
Holiday Inn Express & Suites Austin North Central by IHG is a hotel located in Austin, TX. It is one of 418 hotels listed in Austin. Its 3.9-star rating is slightly below the Austin city average of 4.1 stars. There are 10 photos associated with this location.
Customer Reviews
I had a great stay at this hotel and would definitely come back. The atmosphere feels welcoming, the facilities are comfortable, and everything is well organized, which made the experience smooth and enjoyable. A special thank you to Valeria at the front desk she was kind, professional, and very attentive. She made the check-in process easy and pleasant, and her willingness to help really stood out. Overall, a very positive experience with great service and a team that makes you feel taken care of. Highly recommended.
We had a wonderful stay at this hotel! From the moment we arrived, the staff made us feel welcome and well taken care of. Check-in was smooth and friendly, and everyone we interacted with was professional and kind. The room was clean, comfortable, and thoughtfully prepared. We especially appreciated the cozy bed, strong water pressure in the shower, and the quiet atmosphere that made it easy to relax after a long day. The location was also very convenient—close to restaurants and local attractions, yet still peaceful. Overall, this hotel exceeded our expectations, and we would absolutely stay here again. Highly recommended for families, couples, or anyone looking for a comfortable and hassle-free stay.
Positive: Location, amenities, and we also did laundry in the hotel. The breakfast was also fantastic. Negative: I received another charge from the hotel of $9.95. Not sure what it is for. There has been no receipt sent by email till today.
DO NOT WASTE YOUR MONEY!!! I spent $300 for 2 nights and this place was definitely not worth the price. 1st, the elevator does not work, so I had to walk up like 6 flights of stairs to get to the 4th floor. Yes, the maintenance men will help you, but they take their sweet time or don’t come at all. If you or whom ever you’re trying to travel with has some sort of issue walking don’t even book here. With this MAJOR inconvenience, I emailed the manager, Nilesh Mehta, with my disappointing experience at the hotel and all he could muster up was reward points. I asked him for a partial refund back to my card and he did not respond. All I asked for was a $50 refund out of the $300 I spent for the inconvenience and he couldn’t even do that. I should’ve known they were cheap and stingy here by the
Great quiet and 10 min from my Job. The breakfast needs a home made salsa or some Pico se gallo, or a little. I loved the scrambled eggs bacon on the side. Lets just say thank God for the chalula hot sauce to mix in the gravy. 🫤. Did enjoy the stay, thank you.
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.