Holiday Inn Express & Suites Allentown Cen - Dorneyville by IHG

Absolutely amazing during the entire stay. We had a variety of breakfast items served each morning that rotated day by day. Front desk was incredibly helpful and knowledgeable about the surrounding area. I would absolutely recommend staying here, especially if you have family. I would stay here again, if given the opportunity.

- Do not take room 128 if you have mold allergies or sensitivities - We arrived around 9 pm this past Saturday night with our kids. When I checked in, I already got a bad vibe from the front desk employee but I brushed it off since it was late. After getting our keys, we walked to the room and immediately slapped in the face with an overwhelming musty scent. So strong my husband was the first to say something before me. I immediately scanned the room and found rust, water damage and mold growth. I walked to the front desk not even 5 minutes after and asked if we can be switched as the room was not safe due to its condition. She said they were booked, so I asked if I could be refunded so we may look for a safer option and she said no. Didn’t even call to ask the manager, she assumed the man

Room had an extremely musty smell and feel to it. Additionally, I had accidentally left my kindle in the room. I called and at first was told it hadn't been found. I asked them to check again and then they found it... This hotel is 2 hours from my home, but luckily my friend was working 45 minutes away in the area. I let the employee at the front desk know that my friend would be there around 8:45 pm to pick it up and she confirmed. My friend drove 45 minutes out of her way to do so, just to be told that there was no kindle and that the manager would not be there until 11 pm. We called the next day and, despite our best efforts, the hotel forced us to pay shipping to get the kindle back to me. Instead they told us that we would have "points" on my account for our next stay. I truly feel th

Positive: The location of the hotel was nice and the room was a good size. Negative: Some of the staff was quite rude. The room could have been A LOT cleaner.

While the room itself was great, the common areas are lacking. The breakfast area is very small, only one elevator, there is no guest laundry. Rooms on the first floor are undesirable because every morning they prep all the maid carts in the hallway and public restrooms are adjacent to guest rooms also. During our 4 day stay, there was absolutely NO air conditioning in the lobby/breakfast area making it hot as an oven everytime you entered the building and forget eating in the morning. Grab what you can and take it to the room. I would never stay here again.