Holiday Inn Charlotte-Airport Conf Ctr by IHG

I stayed at the Holiday Inn Charlotte-Airport Conference Center for one night and really liked it. The location is perfect, very close to the airport, and the free shuttle made it easy to get there. The staff were kind and helpful. My room was clean, quiet, and comfortable. The bed was very nice, and everything worked well. The restaurant and lobby are nice places to relax, and there are good food options nearby too. Overall, it’s a very good hotel for travelers who want something comfortable and close to the airport. I would stay here again.

I don’t usually do reviews, but this was the most disappointing Holiday we’ve booked. Just for other folks to be informed, there’s no microwaves in any rooms, room service doesn’t come unless you ask the front desk yourself for a restock/cleaning, you have to pay separately for any car parked in the lot, and even though we booked the breakfast, in the morning we had to request the desk for breakfast vouchers to enter the dining and coffee area. The proximity is great to the airport! The staff is nice, they’re just doing their job, but whoever owns this franchise gives a very stingy impression. There were more “cheap” things we saw, but for benefit of the doubt, the aforementioned were the most frustrating.

The rooms were nice, not very big but clean. The pool was also very clean and one of the biggest pools that I have seen in hotels. I truly enjoyed swimming in it. You can see planes taking off every 3-5 minutes while swimming or lounging at the pool. It didn't bother me but just keep in mind that the hotel is close to the airport. When we were inside our room we could hear the planes but it was a faint sound, it did not bother us. ||The breakfast was very good and there was a variety of things to choose from. Not just your average continental breakfast. ||One thing I would suggest is that the management makes sure that all the front desk staff are aware of the exact time that the pool closes at night. We were given two different times by two separate employees. Apart from that, the staff

Location of this hotel is a plus. Close to the airport, Park-N-Ride, and interstate. Staff was super friendly and helpful. Safe parking lot. It does cost to park there which I somehow missed when I booked it but they were kind enough to comp me for my oversight. Restaurant was good but pricey, especially for the breakfast buffet. I was really impressed with how quiet the room was. No interstate noise and I couldn't hear any aircraft from inside the building. Definitely look at this if you have a layover or are passing through.

Stranded due to flights and booked this hotel. Texted to get shuttle, was told one would come, but after 20 minutes, I bought an Uber (it was very very cold and stiff wind). Upon arrival at the hotel, the 2 shuttles were parked against the building and weren't being used. Enjoyed the morning shuttle to the airport and learned that this hotel shares a shuttle bus with Home2Suites and adjacent Hampton Inn.. Note, desk reception was solo and she was very busy checking in customers, took about 30 minutes to check in after being dropped off by Uber. Rooms were dated, but clean and all, incl. bathroom functional.. I do miss days when we had bars of soap that I used to shave my face. Not a bad spot, but don't bank on a quick pick up at the airport...