Hilton Garden Inn Houston/Clear Lake NASA

In my line of work, I spend a lot of time checking into hotels. Jeremy really surprised me. I have checked into much nicer hotels and not had the level of service and hospitality that was given to me tonight. No homo. If Jeremy could instill what he does into every employee at Hilton, you would see a better P&L statement. I feel great about writing this because it is well deserved. Thank you Jeremy, and thank you Hilton.

Clean hotel and courteous staff. This hotel is also a couple blocks from several good restaurants, with many more within a mile. Very nice neighborhood and a half mile off I45. I've stayed at Home2Suites next door several times also. Both are good for business travel. Easy drive from Hobby and George Bush airports. NASA visitors center is just down the road also.

Positive: The price was great and the hotel was in a great location! The staff was friendly and everything was nice and clean! Negative: ""

Overall, the experience was positive, and the staff was courteous and professional. The property is conveniently located near shopping centers and restaurants. However, there were several concerns worth noting. When using Elevator 1, the elevator shook noticeably upon stopping and produced a loud scraping noise, which was alarming. Additionally, the shower space felt quite narrow and somewhat restrictive. Lastly, upon entering the room, a small roach was observed in the bathroom. Although it was promptly addressed, the presence of pests raised cleanliness and maintenance concerns.

Clean well furnished rooms||Good breakfast service with great friendly staff||Uber eats delivers efficiently if you need then||Kureig coffee machines in the room||Air con great - clearly imp for Texas!!||Shopping Mall and restaurants nearby||1 hour from airport is downside but closer to Galveston||Only niggle was the 1 Peleton machine in the gym not connected to the internet since mid September… Otherwise gym standard for this sort of hotel. Not really an area for out side exercise because of busy roads and heat