Hilton Garden Inn Downtown Dallas

Positive: We could not hear people in the hallways, hotel staff did not knock on the door at 7am to change linens (which was very appreciated) and the hotel bar staff was very friendly Negative: The price to park as a guest was outrageous. $50/ night. A Twix candy bar in the snack shop was $4 which is also crazy. And there was never any regular coffee out. We departed at 7am on Sunday morning and the regular coffee was already out.

I had a very pleasant experience at Hilton Garden Inn Downtown Dallas. The rooms are modern and spacious. The location is fantastic. The front desk team was super nice and helpful, specially Sagar he was extremely professional and assisted me with an issue I had with my booking (via a third party site). Super reliable! Work out facilities and pool look great too. Great hotel and value. My first time at Hilton and I will definitely be back! I normally go for another hotel chain but this experience really changed my mind. I'm super happy with my stay and would recommend to anyone visiting and wanting to stay in the Downtown area.

Good location and the restaurant is a gem in downtown Dallas. Especially if it's too cold to venture out. The rooms are a bit dated. You'll find the bathrooms needing to be repainted and refurbished with new hooks and maybe additional shelving. The beds are comfy but there's drafts in the rooms. No vending on my floor but the elevators were always fast. We never needed to swipe our room card to use the elevators at any hour we entered. Valet is quick and responsive. Business area, the one computer didn't work properly when we needed to use it.

This hotel is right in the city center, they have excellent service to the costumer. There is this valet named Jacolbi, he greeted me and exit me out. His service was excellent. He was really nice. The atmosphere in the hotel and with the valet was great. Congratulations on your employeees, specially Jacolbi

Stayed here recently for a work conference. The hotel staff were attentive and helpful, the lobby was clean and modern but unfortunately the rest of the hotel is needing an update. The rooms were dated and dirty. Stains on the walls, missing tiles in the bathrooms and scuffs/broken furniture. Overall a very disappointing stay.