Hilton Charlotte Airport

I was a guest Monday, February 23-28. We were treated very kindly. The room was clean and fresh smell. The gym equipment was nice but we did not use. The restaurant breakfast was good, Raqueal, was our waitress and was pleasant, attentive and made us feel like we were at her home. The line cook, Subodh made my omelette perfectly. I enjoyed my stay.

Nice and clean, close to airport with free airport shuttles. Enjoyed indoor pool with kids. Life with good views, but sometimes not working, extra big room with sitting area and modern bathroom. Probably one of the best hotels in Charlotte.

When we arrived at Charlotte Douglas after 24 hours of traveling, we found the hotel shuttle very easy. John was very informative and answered any questions that we had. The hotel staff were very friendly and greeted us with smiles. Our room was perfect and we enjoyed our stay. Would definitely come back and recommend to anyone visiting Charlotte.

We stayed here before an early morning flight to California. The hotel is lovely and seems to be quite new. The room was very nice and clean. We were on a lounge access floor, and were able to have a glass of wine, some cheese and crackers, and other snacks. The staff in the lounge was lovely (Lorraine?). John Hadeem provided our airport transportation - he was charming, timely and took care of our bags. Highly recommend.

Positive: the staff Negative: the sliding shower door would not stay closed in room 504. there was long stringy hair on the bathroom door. I used the hotel app to order a meal but it never arrived.