Heathman Hotel

One word: Perfect !Without doubt, the best hotel I have ever stayed without spending a LOT more money. I had a wonderful corner room with loads of light, amenities were outstanding: comfortable bed, big bathroom with good water pressure, amenity kit (see pic), huge TV (which, unlike many hotels was easy to operate), sensible light switches, plenty of power outlets, inc USB on each side of the bed for phone charging, soft robes, excellent plunger coffee maker, fridge, in-room safe, etc etc. I honestly couldnt fault anything. Staff were very good. Bar and restaurant were also very good. I only wish I had more then 2 nights there. Wonderful stay.

We had a very nice stay at the Heathman! Everything is well decorated, the staff is helpful and friendly, and the bed was pretty comfy! The location was also solid, with easy access to most places. One thing to note, if you're a larger person, their room bathrooms might be too small. It's definitely a bit of a tight squeeze in them.

Really disappointed in how this hotel has become so worn down and overpriced. I understand the rise of costs in this industry but for the name the heathman carries and the luxury it pretends to express through pricing and image, I was sorely disappointed. Beginning at check in, where they are not able to use the card on file for the booking cost, like hundreds of hotels do (yes a physical card for incidentals is fine but it’s unusual not to be able to have the hotel paid for with the card used during booking). On top of that, the price is higher than claimed during booking. Once in the room, we find a TV from the 2000s that isn’t even facing the bed, and since it doesn’t have any smart functions (like most hotels now offer since smart TV’s have been around for over a decade now) it is rend

I’ve been studying here on weekends. It gets me out of the house. It’s also convenient since the lobby is always open. The library is under construction right now. Every time I go the staff is phenomenal. I haven’t spent the night but plan to do a getaway when I go to an event in December. The restaurant is lovely. I always get something to eat to give back to the business while I use the space to study. Thankful for this gem.

Overall we had a lovely stay at the Heathman. The room was clean and had everything we needed. I loved the French press coffee in the morning! The location on Broadway was close to many shops and bars and restaurants, a real hub of activity. The library being closed at this time was a huge disappointment, as it was the main reason we had booked the hotel in the first place. I would recommend waiting until construction is over if you want to experience the library that is so wonderfully advertised in their website. The restaurant staff were amazing and I highly recommend eating there.