Hampton Inn & Suites Charleston/Mt. Pleasant-Isle Of Palms

We stayed in a suite for 3 nights with a pet. The suite was wonderful and we had easy access to the outdoor area where we needed to to take our dog . There are restaurants and a Trader Joe's in walking distance to the hotel. The office staff was extremely helpful and friendly. We were very pleased with the breakfast choices and with the close proximity to shopping and entertainment. Very relaxing and enjoyable weekend getaway.

Positive: Location Negative: Our toilet was broken.

Our king suite was spacious, but had some maintenance issues - loud and slowly refilling toilet, bedroom door not closing completely. No kettle or wine glasses in kitchenette. No shower body wash (soap only). Breakfast was standard US HI fare, but with cheap accents - only yoplait yoghurt (no greek yoghurt), weird tasting scrambled eggs, only muffins as pastry choice. Good location.

I’ve stayed at this Hampton Inn twice now and can honestly say the rooms are average but the service is excellent! Specifically, the mattress in room 205 needs to be replaced. The king size bed has two large divots where people have slept in the same spot. I kept rolling into them while I was sleeping. It was so bad in fact, that I would inadvertently turn 90degrees in my sleep so that my body was laying where the pillows were. I didn’t get a restful night’s sleep the entire 4 night trip. The best part of the stay is the staff working the early morning breakfast shift. I remember seeing the same older lady both visits and she really shows the meaning of Southern Hospitality. It’s very comforting to have a conversation with her bright and early at 6AM while I’m still trying to wake up.

Stayed here end of October 2025. Hotel has very low water pressure and lukewarm hot water. Stayed three night and never got a hot shower which did not make for a relaxing stay. I did make management aware and they said it’s an issue with the water getting to the rooms and too many people using it. No solution or repair. Staff were all friendly. Breakfast has solid options and really friendly lady working most mornings. Location is great and in a shopping center with Trader Joe’s and a few good restaurants but if you want a hot shower, or more water pressure then a trickle, I would not recommend staying here. Not at all.