Hampton Inn Nashville/Brentwood-I-65S

Positive: Very clean hotel and friendly staff. Negative: Safety, multiple cars had their windows busted out while we were there. Not a safe feeling.

The hotel is well located but it is below average in condition and in need of complete renovation. I am surprised that they are able to keep their Hilton flag. They are in the process of renovating some of the rooms which resulted in us having to listen to all of the noise. One of the elevators was not operational, our shower dripped the entire stay, breakfast was just okay at best.

We stayed 1 night. When we entered our room it was super hot. We had to leave for an event, so we set the temperature on 67 and cool thinking it would be cool upon our return. When we returned 4 hours it was still very hot - had it not been around midnight, I would have asked to change rooms. It was the most miserable stay I have ever had. Also, the room was wayyy too crowded with furniture. Upon check out, when I mentioned the room temperature- the front desk clerk said “I will have maintenance look at it”. No comment like “I am really sorry” , etc.

Just wanted to thank the front desk team for being very accommodating for my uncle who is traveling! I love to hear when my family is being treated well from another Hampton team! I would especially like to thank Christian (or Cristian ) for being very accommodating and generous with my family on a very last notice need. He was able to help them have a stress free stay, thank you!

Last minute reservation and one I’ll regret forever. The only positive for this hotel is its proximity to Nashville. Besides that, there’s nothing good to write about. It’s a hotel that has seen better days and any “renovation” is just putting lipstick on a pig. Outdated…musty…over dependence on Febreze…HVAC unit in room barely worked and was quite loud. I could go on and on. I don’t recommend this hotel for any reason.