Brentwood Studioplus

I feel very rushed here and no one is ever at the front desk. I do not feel welcomed at all. Service is horrible. The place is small. The workers do not care how they speak to you. They don’t care what you say. I’ve been here for an hour because they said I couldn’t check in until 230 and I’ve been waiting in the lobby. I’ve had to repeat myself multiple times because the workers will get on their phone and not listen to me and I’ve been asked to leave and go out in the rain until my check in time because I got here at 1 and I’ve been waiting on my friend to get back too but I can’t get in a room anyways so it doesn’t make since. I already paid for horrible quality and horrible service so I’m just looking out for anyone who’s trying to book a room here because I’ve been to a lot of hotels

Run down and nasty. Old out dated furniture, no shower curtain, no toilet paper in room. Smelled of paint and stale cigarettes. Hallway to room was junked up and cluttered. This place has permanent residents. People live here, so maid service is only once a week.Avoid this one!

Room had a roach and showers weren’t very clean. Service ages to get to me when I came to the front desk for any assistance even though they were in the building. Location is ok. A few good stores and food stops nearby

Most don't leave reviews unless they are mad. But we stayed here last night and would stay again. Nice clean room. Large fridge. Nice tub. We both slept great. It was $18 cheaper than the other place we were looking at, this one doesn't really have a 'breakfast' but since they are suites, you can bring food. I dont eat breakfast often and hubby had oat packets, coffee and granola bar. That being said, we knew that ahead of time from the pics and chose this place. Lady who checked us in was quiet but nice, it was after 11 so maybe just tired. Lady we checked out with seemed to be a morning person, so great to have at the front desk in the morning.

Customer service was not the best. They don’t heat up the water for the coffee, no drinks in the room like water. The kitchen has no utensils and the shower head didn’t work, we couldn’t get the heater to come out of it so we were forced to take a bath. Also the thinnest blankets I’ve ever seen in any hotel