Hampton Inn Charlotte-University Place

Great place to stay. Clean rooms and friendly staff. I came for a family memorial requested an early check in and the front desk agent called me to inform me that my room was ready. Very convenient.

I recently stayed at this Hampton Inn while in town for business. The staff at this location are some of the best in the business. Every single staff member was kind, and willing to help at a moments notice. That was the highlight of my stay… The rooms at this property definitely are in need of a renovation. The carpet and overall room needs an upgrade… This property was in a great location for all of my needs.

I would like to publicly acknowledge Frenchy, who works nights and may not get recognition for her excellent customer service skills because everybody is sleeping LOL we had an issue with our room and she provided an easy and quick solution. Her commitment to helping guests is above par. Thank you to Frenchy!

For me this place was nice due to the staff. Rooms: the bed was lumpy, squeaked, and felt like it was time to switch out the mattress. The a/c was acting weird and was not staying on the temperature that I set. The coffee maker was ok. I would say that the carpet, walls, and windows need a little bit of TLC. Service: The service members of this location were awesome. Even when they were frustrated or having a bad day as soon as a customer walked up they put on a friendly face and helped without letting the customer feel the negative. Plus they were friendly to talk with and felt welcoming. Location: For me this place was in the right place and made it comfortable to get to all locations that I needed to get to. Overall I would say it's a good place except the price, but that is just me.

We had a pretty good stay here. The room was nice and the beds were comfortable. It is in a good location too that was convenient for us for where we were going